CityWalk Food Cashier

Working with us means experiencing three blocks of music, shopping, and diverse restaurants and cuisine. We’re all about entertaining and feeding our guests, many of whom are locals enjoying a night out. There’s so much for you to do here as a Team Member. Here you can explore different venues, try new things, and build a career out of having fun. Be a part of the vibrant dining experience at Universal CityWalk as a Cashier. In this guest-facing role, you’ll be responsible for accurately taking and filling food and beverage orders, operating a cash register efficiently, and maintaining a clean, well-stocked service area. Interacting with guests from around the world, you’ll embody Universal’s Hollywood experience by providing exceptional service with a positive attitude. Your attention to detail, teamwork, and commitment to maintaining a fun and welcoming environment will help create memorable moments for every guest.

Benefits

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities
• Wellness programs
  
  

Responsibilities

• Verify starting cash bank and balance out at the end of shift. Operate cash register and process credit card transactions. Advise Supervisor on need for cash mid-days drops and complete change requests, per established procedures.
• Opening procedure set up the venue. Maintain a clean, organized and sanitized food service area. Closing procedure, re-stock, clean, put away product in Fridge or waste.
• Process guests’ food and beverage orders and up sell products. Follow all food safety procedures and proper portioning procedures to maintain cost.
• Promote and provide extraordinary guest service for both internal and external guests; answer questions, offer information, and provide assistance in a courteous and outgoing manner.
• Understand and demonstrate the proper use of safety practices and ensure department standards are maintained and safety policies are upheld.
• Balance cash drawers at the beginning and end of each shift, with a strong emphasis on accuracy, integrity, and adherence to established cash-handling procedures.
• Provide excellent customer service by assisting guests with inquiries, resolving complaints, and addressing concerns related to cash transactions while maintaining a high level of professionalism.
• Collaborate with team members and management to ensure a compliant, efficient, and secure cash-handling process in line with company policies and legal requirements.
• Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned
  
  

Qualifications

• Must be 18 years older
• Valid California Food Handler required before first day
• Previous Customer Service and Cash Handling Experience Preferred
  
  

Pay

• $19 per hour
  
  

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

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