Manager, Live Entertainment

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world.

Universal Live and Location Based Entertainment globally drives expansion of the company’s intellectual properties, franchises, characters and stories through innovative live consumer experiences, based on the extensive portfolio of intellectual properties created by Universal Pictures, Illumination Entertainment, DreamWorks Animation, Focus Films, and NBCUniversal’s television groups. Universal Live and Location Based Entertainment is a business division of Universal Parks & Resorts.

The Manager will support in the development and execution of business strategies across various activations for Universal Live and Location Based Entertainment, including: arena & theatre shows, film to live orchestra, immersive theatre, mall shows and obstacle adventure parks. This role reports to the Vice President, Touring Worldwide Live Entertainment.

Essential Responsibilities:

• Manage the development of the creative production, marketing and publicity materials to ensure alignment and required approvals throughout the process with internal and external key stakeholders on select projects

• Partner with Legal and Business Affairs to ensure contractual obligations are met and necessary materials are routed for review and approval

• Manage the day-to-day hot sheet of submissions by the licensed partner to ensure all projects and feedback approvals are delivered on time

• Partner with the Senior Manager, Retail Development on bespoke merchandise and retail kiosk and store designs for select projects

• Partner with other lines of business and country leads to drive cross marketing programs that support Universal Parks & Resorts and NBCUniversal’s intellectual properties and business initiatives

• Facilitate meetings with key stakeholders, taking notes and sharing out action items

• Partner, consult and align with internal stakeholders, such as Franchise Management, Brand Marketing, Communications, Creative Design & Development, Product Design & Development, Legal and Business Affairs, Universal Parks & Resorts, Universal Pictures and Corporate Communications, to ensure all necessary approvals are received

• Provide licensee with available resources, including brand guides, character art, and any other information to support maximization of the brand and revenue

• Continuously review marketing and publicity materials for ongoing experiences to ensure that they are consistent with overall company priorities and that they are targeted for maximum effectiveness with consumers

• Provide input and participate in staff meetings to discuss new opportunities and assist in review of proposals to achieve revenue goals

• Responsible for development of any presentations to be utilized in support of cross marketing programs, internal and external updates

• Develop best practices in organization, processes and approval trackers to ensure deadlines are met and effective communication is achieved between all parties

• Maintain tracking system for each submission and processing of contractual mandated approvals, keeping track of requested revisions and alerting departments on deadlines

• Manage archiving of all projects

• Assist in development of live entertainment business strategy in conjunction with the Vice President, Touring Worldwide Live Entertainment

This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $75,000 – $95,000 (bonus eligible)

• Bachelor’s Degree in Business Administration, Marketing or equivalent

• 5 years of marketing, live events, brand management and/or agency experience required, including experience and expertise with creative vendors and marketing agencies

• 3 years of managerial experience of a team required, with demonstrated project management skill base

• Proven track record of developing and executing complex live and touring experiences in accordance with milestone timelines and under tight deadlines

• Proactive, self-starter with the ability to work independently in a fast-paced environment with the ability to multitask

• Strong ability to set priorities, multi-task, solve problems, maintain composure and tact and deliver on multiple projects under pressure

• Ability to be flexible and adapt to each project and licensee to ensure success

• Must have broad experience and understanding of all facets of marketing discipline, including market research, product positioning, promotions and touring

• Excellent understanding of maintaining brand and property positioning, licensing, and partner management

• High proficiency with Keynote and all Microsoft Office applications (Word, Excel, PowerPoint, Outlook) required

• Strong organizational and communications skills

• Exceptional communication and presentation skills

• Should be a team player and be able to develop strong relationships with internal and external partners

• Excellent written and verbal communication abilities with experience in development planning and execution as well as financial management and forecasting

• Strategic thinker with attention to detail

• Willing and able to travel, sometimes with short notice, domestically and internationally

• Able to work early mornings, nights and weekends as needed

• Effectively handle sensitive and confidential matters

Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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