Assistant Director of Student Academic Support

The Graduate School is seeking an Assistant Director of Student Academic Support. This role will oversee academic progress and provide student support, falling under the Academic Affairs division, which encompasses three key areas: records and registration, degree conferral and outcomes, and academic progress and student support. The Assistant Director of Student Academic Support will manage the dissertation and thesis process, the graduate progress reports in EAB, annual doctoral student review process through EAB, create the graduate school year-in-review publication, manage the Distinguished Dissertation and MFA Awards, and manage the reduced course load requests and curricular practical training approvals.

Primary Responsibilities:

• Manage the dissertation and thesis process.
  • Initial review of submissions and final approval, coordination of student/department documentation, dissertation/thesis website information maintenance, guideline documentation maintenance/updates, create and host the virtual hours, coordinate participation from University Libraries staff, create sessions and present to students related to dissertation and thesis topics, manage the presentation dates/times in Slate along with the communications being sent to departments and students); maintenance and management of the Dissertation and Thesis Brightspace course (includes registration and communication to graduate students, training documentation, administrative forms, Copyleaks review for plagiarism); oversight and primary responder to the etd@albany.edu inbox; manage the semesterly OnBase file review for completed dissertations/theses.
• Implement and manage the semesterly Progress Reports process through EAB.
  • Primary contact for graduate departments; manage communications related to the process; connect instructors and graduate program directors/administrative staff within the department.
• Responsible for the Graduate School Year-In-Review publication
  • Coordination with OCM to create an annual publication; query and clean data necessary for the creation of the publication; manage the student inclusion approval process; coordinate with the University Libraries to query data from Scholars Archive; coordinate the printed copies and distribute to departments; provide information to Graduate School marketing staff.
• Manage the review and process of reduced course load requests and curricular practical training (CPT) for currently enrolled graduate students across all programs.
  • Communicating with the student, academic departments, and other campus offices as appropriate, making decisions on eligibility, and reviewing the graduate bulletin degree requirements for each student.
• Responsible for the support and administrative process of the Distinguished Dissertation and MFA Awards.
  • Confirmation of recipients, check eligibility, promotion of applications to students and departments, coordination with Director of Finance and Administration to order plaques.
• Implement and manage the doctoral student annual review process in EAB.
  • Coordinating with ITS to create a process in EAB, coordinate with academic departments to build a review process that accommodates all doctoral programs, or create individual review processes for each doctoral program.
• Assist with the degree clearance process.
  • Initial reviews done throughout the term and final review after grades have been posted, processing of degree audit exception forms, communicating with departments and graduate students.
• Assist with the organization and promotion of the Three Minute Thesis competition.
  • Provide managerial and functional support to the Associate Director of Graduate Student Support and Diversity in orchestrating the competition.
• Other reasonable duties as assigned.

Functional and Supervisory Relationships:

• Reports to the Associate Director of Academic Affairs
• Supervises the following positions: None
• May supervise employees as assigned (if no direct reports at time of filling position)

Job Requirements:

• Excellent attention to detail, customer service, interpersonal, presentation, oral, and written communication skills.
• Familiarity with reviewing and analyzing data is key in this position.

Minimum Qualifications:

• A bachelor's degree from a college or University accredited by the US Department of Education or internationally recognized accrediting organization
• 1 to 3 years of experience in higher education or related field
• Experience with university systems, structures, credentials, or student services
• Proficiency with Microsoft Office and proven ability to learn and use new technology, including university systems
• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community
• Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role

Preferred Qualifications:

• A master's degree
• 3 to 5 years of experience in higher education
• Experience with student information systems, such as PeopleSoft, DARS, Degree Works, and Business Intelligence, or related software
• Experience with graduate students

This is a promotional opportunity for current UAlbany employees.

Eligibility for Consideration:

• You must be employed at the University at Albany campus.
• You must be in a State-funded UUP professional position (MC employees are not eligible).
• You must have a permanent, term, or probationary appointment. Only temporary employees employed by UAlbany for three or more consecutive years can be considered eligible.

For details concerning the University's Promotion Policy for Professional Employees, please see HR Memorandum 88-4.

Professional Rank and Salary Grade: Senior Staff Assistant, SL-3, $56,000-$60,000

Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml

Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER

Please apply online via http://albany.interviewexchange.com/candapply.jsp?JOBID=185042