What are the responsibilities and job description for the Mortgage Customer Service Associate position at University Bancorp?
A company is looking for a Mortgage Servicing Customer Service Associate.Key ResponsibilitiesManage inbound and outbound calls, assisting borrowers with loan inquiriesProcess ACH payments and maintain records of customer interactionsMake outgoing calls to new customers and assist with account setup and questionsRequired Qualifications, Training, and EducationHigh school diploma or equivalent requiredPrevious experience in mortgage loan servicing desiredMinimum of 1-year customer service experience requiredExperience with email, MS Word, and MSP preferredAbility to handle sensitive confidential information