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Administrative Support Specialist

University Center for Academic Excellence at UNC Charlotte
Charlotte, NC Full Time
POSTED ON 4/3/2025 CLOSED ON 4/15/2025

What are the responsibilities and job description for the Administrative Support Specialist position at University Center for Academic Excellence at UNC Charlotte?

Position Information

General Information

Vacancy Open to All Candidates Employment Type Permanent - Full-time If time-limited, note appointment end date Hours per week 40 Months per year 12 Position Number 001803 NC Salary Grade Equivalency GN06 Classification Title Administrative Support Specialist - Journey Working Title Administrative Support Specialist Salary Range $35,608 - $48,961 Anticipate Hiring Range $35,608 - $44,510 FLSA Status Non Exempt Division Academic Affairs Department Coll of Computing&Informatics (Col) Work Unit Software & Information Systems Work Schedule

8:00 am – 5:00 pm; Monday – Friday

This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval.

Primary Purpose of Position

This position supports both faculty and students within the department and reports directly to the department chair. Responsibilities include administrative tasks such as course scheduling, record-keeping and report generation. The role also assists students with travel requests and employment assignments. The position provides back-up support for the Department Administrator in managing grant -related matters or other business issues in his/her absence.

Minimum Education/Experience

Required Minimum Qualifications:

Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.

University Preferred Qualifications

Journey: Graduation from high school and demonstrated knowledge, skills, and abilities gained through three years of specialized office experience or an equivalent combination of education and experience.

Essential Job Duties

This position’s main responsibilities include:

  • Prepares the documents related to faculty and student hiring, contracting, and routine business.
  • Assists department with managing Course Scheduling
  • Processes travel for students and department in accordance with established travel policy and procedures.
  • Handles reimbursements and payment with Direct Pay Requests or Pcard for faculty/students.
  • Discusses procedures and answers faculty, staff, and student questions concerning a variety of subject matters.
  • Proofreads and edits correspondence for the Department administration.

Other Work Responsibilities

  • Works with the Department Administrator in grant budget management/reconciliation.
  • Submits requests through University platforms, such as: Archibus, Motor Fleet, etc.
  • Manages special processes as needed.

Departmental Preferred Experience, Skills, Training/Education

  • Bachelor’s Degree, business administration or related field
  • 3 years Office management/administrative experience
  • Customer service experience working with University students, faculty, and staff preferred
  • Experience with Microsoft office and Google Suite and processing forms (Excel/Google sheets)
  • Accounting experience is a plus.
  • Familiarity with NinerWorks and Banner preferred

Necessary Licenses or Certifications Work Location Woodward Hall Posting date 02/06/2025 Closing date 04/14/2025 Proposed Hire Date 05/01/2025 Contact Information Special Notes to Applicants

UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits

The finalist may be subject to a criminal background check and/or motor vehicle report.

The Search Committee will not contact references without first verifying permission with the finalist .

Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.

  • Do not write ‘see resume’ on your application when completing the job duties section.

Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment).

Please submit a resume and cover letter with your application if requested.

  • These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  • * How did you hear about this employment opportunity?
    • UNC Charlotte Website
    • HERC Job Board
    • Inside Higher Education
    • Circa (formerly known as Local JobNetwork)
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Other
  • Where did you learn about this posting? (Open Ended Question)
  • * How many years of Office Management experience do you have? (Open Ended Question)
  • * Do you have experience with Microsoft Office suite or Google suite? If yes, please describe this experience. (Open Ended Question)
Applicant Documents

Required Documents

  • Resume / Curriculum Vitae
  • Cover Letter / Letter of Interest
  • Contact Information for References

Optional Documents

Salary : $35,608 - $48,961

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