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Facilities Maintenance Operations Support Manager

University Center for Academic Excellence at UNC Charlotte
Charlotte, NC Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 4/24/2025
Position Information

General Information

Position Number 009307 Vacancy Open to All Candidates Working Title Facilities Maintenance Operations Support Manager Position Designation EHRA Non-Faculty Employment Type Permanent - Full-time Months per Year 12 Work Schedule

8:00 am – 5:00 pm; Monday – Friday with occasional evening and weekend hours required, as necessary.

Mandatory Position

This position is designated as ‘mandatory’ and, when contacted to report to work, its incumbent is expected to reach the building as expeditiously as possible using normal precautions as dictated by the adverse weather conditions.

Hours per week 40 FLSA Status Exempt Division Business Affairs Department Facilities Management (Adm) Work Location FM - Maintenance Operations Salary Range $81,975 - $84,089 Primary Purpose of Department

Maintenance Operations maintains, repairs and operates all campus buildings, building systems and utilities.

Primary Purpose of Position

Responsible for the development and management of facilities maintenance and maintenance support programs and processes.

Summary Of Position Responsibilities

  • Lead your team in the development and management of facilities maintenance support programs and projects.
  • Develop and manage relationships with customers and service providers.
  • Analyze maintenance data and develop and manage metrics to continuously improve the maintenance effort.
  • Lead the implementation of a new Enterprise Asset Management (EAM) system for maintenance operations such as Maximo, IFM, Hexagon, etc.
  • Serve as the subject matter expert of CMMS and EAM processes for the organization and lead a team in managing data integrity and cleanliness in that system.
  • Develop and manage the Reliability Centered Maintenance program.
  • Develop and manage the planned and preventive maintenance program.
  • Develop and manage the Condition Based Maintenance program.
  • Develop and manage a research labs maintenance program.
  • Develop and manage the Project Management support program.
  • Lead ad-hoc teams in general emergency response situations as assigned by the Director such as inclement weather.
  • Perform the HR responsibilities of a supervisor.
  • Develop training to enable the implementation of all programs under the responsibility of this position.
  • Develop and manage a tool control program.
  • Manage the repair parts inventory and ordering programs.
  • Use Continuous Process Improvement techniques and methods.
  • Develop presentations and write reports.
  • Perform other duties as assigned by the Director.

Minimum Education/Experience

  • Graduation from a technical college with a major in engineering technology, industrial maintenance technology, or operational management and a minimum of four years of experience in commercial facility maintenance, industrial maintenance or equivalent education and experience.
  • 5 years of maintenance management experience.

Preferred Education, Knowledge, Skills and Experience

  • 10 years of supervisory experience in a facilities or industrial maintenance organization.
  • Experience with implementation of an EAM or CMMS.
  • Proficient in the use of a computerized maintenance management system like Maximo, Archibus, IFM, ORACLE, SAP, etc. to manage work orders and equipment information.
  • Proficient in the use of Microsoft Excel to sort, filter, and analyze large data sets.
  • Demonstrated knowledge of facilities maintenance management policies and procedures.
  • Experience managing parts, materials, tools, and equipment procurement and inventory.
  • Management of a reliability-centered maintenance program.
  • Management of a preventive maintenance program.
  • Management of a condition monitoring program such as vibration, thermographic, ultrasonic, and/or oil analysis.
  • Experience with building construction inspection.
  • Experience with research laboratory equipment maintenance.
  • Proficient in verbal and written communications including the development of SOPs and presentations.

Necessary Certifications/Licenses

none

Preferred Certifications/Licenses

none

Special Notes to Applicants

UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report.

Posting Open Date 11/25/2024 Posting Close Date Open Until Filled Yes Proposed Hire Date 01/01/2025 If time-limited please indicate appointment end date Contact Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  • * How did you hear about this employment opportunity?
    • UNC Charlotte Website
    • HERC Job Board
    • Inside Higher Education
    • Circa (formerly known as Local JobNetwork)
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Other
  • Where did you learn about this posting? (Open Ended Question)
Applicant Documents

Required Documents

  • Resume / Curriculum Vitae
  • Cover Letter / Letter of Interest
  • Contact Information for References

Optional Documents

Salary : $81,975 - $84,089

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