What are the responsibilities and job description for the Club Operations Assistant position at University Club of Alabama?
We are a private club offering an exclusive experience for our members and their guests. As a ClubLife Concierge, you will be the first point of contact for our members and play a vital role in creating a welcoming atmosphere.
**Key Responsibilities:**
- Direct members and guests to their destinations within the club, provide business and concierge services to our members, and be proactive in creating memorable experiences.
- Inform members and guests of club services, features, upcoming events, room locations, and amenities both in person and over the phone.
- Assist members in providing information for and scheduling appointments and reservations for club programs and services in accordance with club standards.
**Requirements:**
- A minimum of one year of experience in the hospitality business or a similar role.
- A service-oriented mindset and the ability to make every guest feel valued.
- Strong communication skills in verbal, written, phone, text, and social media communications.
