What are the responsibilities and job description for the Administrative Coordinator I, ACS Switchboard position at University Hospital, Newark NJ?
Responsibilities
Under the direction of the Assistant Manager Business Services, schedules, coordinates and oversees performance and general operation of hospital Switchboard Services. Supervises staff and manages daily activities.
Qualifications
Associate’s Degree required; Bachelor Degree preferred. At least three (3) years of experience in a Call Center/Customer Service environment required. Prior lead/supervisory experience preferred. Must have strong computer/keyboarding skills to perform lookups by name, etc. Ability to function in a team environment, role model for professionalism. Word/Excel proficiency; excellent time management and communication skills; flexible, open to change and able to work in a fast-paced environment. Additional related experience may be substituted for the degree on a year-for-year basis.
