What are the responsibilities and job description for the Patient Accounts Representative position at University Hospital, Newark NJ?
Responsibilities
The primary purpose of the Patient Access Representative position is to interview all patients in a professional and courteous manner. Completes efficient and timely arrival and registration functions. Obtains and enters accurate patient demographic information into University Hospital computer system. This includes, but is not limited to, Inpatient, Outpatient, Emergency Room and Pre-Registration. Ensures that required insurance precertification, authorization and documentation is obtained for billing and medical record processing. Notifies patients of University Hospital policies in reference to patient care. Provides excellent customer services and patient satisfaction. Performs all duties in accordance with University Hospital Policy and Procedures.
Qualifications
Three (3) years of clerical experience in a physician’s office, hospital, or insurance company. (Experience in collections is an advantage). Knowledge of medical terminology preferred. An understanding of Managed Care, Medicaid, and Charity Care guidelines and regulations preferred. Must be detail oriented, and possess excellent customer service skills, as well as, oral and written communication skills. Knowledge of computers and data entry experience required.
University Hospital offers a competitive salary & comprehensive benefits package. Affirmative Action/Equal Opportunity Employer, M/F/D/V. For more information, visit www.uhnj.org/hrweb.
