What are the responsibilities and job description for the Receptionist-IRF - PRN position at University Hospitals Rehabilitation Hospital?
Description
Qualifications
University Hospitals Rehabilitation Hospital is proud to be recognized by Newsweek as one of America’s Best Rehabilitation Hospitals in 2023. A career at University Hospitals Rehabilitation Hospital, a 50-bed state-of-the-art, inpatient acute rehabilitation hospital operated jointly with Lifepoint Health and University Hospitals, is more than a job. It’s a chance to be a vital member of an interdisciplinary team caring for people in the Beachwood area who need continued care to recover completely. You have specialized skills and our patients in Beachwood need them! If you are an enthusiastic individual seeking an environment dedicated to superior patient care and an organization with a strong mission to serve our community, we invite you to apply!
This person answers telephones, greets and assists visitors and assists in performing clerical tasks. He or she possesses good communication, interpersonal and organizational skills and must be able to handle multiple tasks in a fast-paced environment.
Job Specific:
- Answers and transfers incoming calls.
- Processes mailing labels for outgoing mail. Brings mail to and from the mailbox and sorts it accurately.
- Assists coworkers with various documents using Microsoft Windows, Microsoft Excel, and Microsoft Word.
- Maintains confidentiality of all data.
- Supports the administration team with miscellaneous projects.
- Directly communicates with and assists hospital customers.
- The employee must maintain a professional demeanor and appearance to reflect proper image for the Hospital and the board members, medical staff, community leaders and fellow employees.
- Must have good organizational skills and analytical ability in order to interpret information, and carry out duties independently.
- Must be cooperative and have the desire to be a team player.
- Other duties as assigned.
Qualifications
QUALIFICATIONS:
- High School diploma or GED required.
- Experience in administrative role or as a student in higher education.
- Proficient in use of computers.
- Customer service experience or aptitude to be able to deal tactfully with patients, physicians, visitors and the general public.
- Team oriented, positive attitude and takes imitative during down time.
University Hospitals Rehabilitation Hospital strives to maximize the health, function, and quality of life of those we serve through comprehensive physical medicine and rehabilitation programs. Our rehabilitation programs provide ongoing care and specialized treatment to patients throughout their recovery journey. We offer customized, intensive rehabilitation tailored to the individual needs of those recovering from stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation, and orthopedic injury. We are accredited by The Joint Commission and CARF-accredited for our Comprehensive Integrated Inpatient Rehabilitation Program and Stroke and Brain Specialty Programs.
