What are the responsibilities and job description for the Clinical Service Representative (Medical Assistants), Mayfield/Willoughby position at University Hospitals Urgent Care?
We are looking to hire talented Medical Assistants or EMT-A staff for our Mayfield and Willoughby clinics.
*This position requires successful completion of a Medical Assistant or EMT-A education from an accredited institution*
Scheduling is tentative 9am - 8pm weekdays and 9am - 5pm weekends, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.
ROLE & RESPONSIBILTIES:
- Prepare patient(s) for and assist with examination and/or treatment
- Perform triage and obtain vital signs
- Obtain and timely and accurately document patient history in Electronic Medical Record (EMR)
- Collect and maintain all patient and business documents while always maintaining confidentiality
- Collect routine laboratory specimens including phlebotomy, urinalysis and/or oral swabs
- Administer medications and non-intravenous injections (intramuscular, subcutaneous and/or intradermal)
- Start an IV, place a catheter and perform splinting when needed/directed
- Perform various other clinical, aseptic and/or basic laboratory procedures
- Document within Electronic Medical Record (EMR) all medical interventions timely and accurately
- Understand and enforce standard health care regulatory requirements
- Responsible for quality assurance program for compliance with CLIA waived laboratory and patient result trackers
- Always ensure HIPAA and OSHA compliance
- Perform office procedures including all general administrative duties; ability to operate all office medical equipment
- Required to travel to various locations as needed based on staffing and volume
- Other duties as assigned
EDUCATIONAL REQUIREMENT & QUALIFICATIONS:
- Successful completion of a MA, LPN, EMT, RN or X-Ray Technology program from an accredited institution
- One year of relevant healthcare experience; preferably urgent care or emergency department
- Willing to train new, stellar graduates
- Must be proficient in venipuncture and injections
- Knowledge of clinical procedures, medical anatomy, and physiology
INDPC
Licenses & Certifications
Preferred- Medical Assistant Cert
- RN Certification
- Paramedic Certification
- LPN Certification
- EMT Certification
