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Cash Applications Specialist Remote

University Hospitals
Chardon, OH Remote Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/15/2025

A Brief Overview

Entry level position responsible for the processing of payments and adjustments accurately and timely to reduce patient account balances for all Hospitals. Responsible for the completion of payment batches, ensuring batch is balanced, and providing supporting reports for the processed batch. Additionally, responsible for receiving, sorting, scanning and indexing hospital and physician correspondence accurately and timely through completion. Works with OnBase electronic document management processes to centralize correspondence.

What You Will Do

  • Preps and Scans hardcopy remit batches into payment software.
  • Scans all mail received at CSC according to established guidelines / standards.
  • Post payment batches into payment software / Accounts Receivable software including all necessary information to post : account number, date of service, payment, adjustment, and balance transfer of patient liability.
  • Associate electronic documents to the proper department and patient : mrn, receivable group, and / or claim number.
  • Ensure completion of all batches within 4 days of deposit.
  • Utilize multiple system applications to review and update patient billing information
  • Acts as a liaison with internal and external customers providing assistance in claims and receivables resolution in a high volume environment.
  • Contacts patients and guarantors to secure necessary billing information.
  • Documents accounts with clear and concise verbiage in accordance with departmental procedures.
  • Reviews and responds to correspondence and inquiries received
  • Meet and exceed team productivity and quality standards

Additional Responsibilities

  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
  • Qualifications : Education

  • High School Equivalent / GED (Required) and
  • Associate's Degree (Preferred) or
  • Bachelor's Degree And will substitute for years of experience preference (Preferred)
  • Work Experience

  • 1 years of experience in call center, patient registration, scheduling, office, banking, customer service or related medical field using computers (Required)
  • Knowledge, Skills, & Abilities

  • Detail-oriented and organized, with good analytical and problem solving ability. (Required proficiency)
  • Notable client service, communication, and relationship building skills. (Required proficiency)
  • Ability to function independently and as a team player in a fast-paced environment. (Required proficiency)
  • Must have strong written and verbal communication skills. (Required proficiency)
  • Demonstrated ability to use PCs, Microsoft Office suite (including Word, Excel and Outlook), and general office equipment (i.e., printers, copy machine, FAX machine, etc.). (Required proficiency)
  • Exposure to medical billing software. (Preferred proficiency)
  • Physical Demands

  • Standing Occasionally
  • Walking Occasionally
  • Sitting Constantly
  • Lifting Rarely 20 lbs
  • Carrying Rarely 20 lbs
  • Pushing Rarely 20 lbs
  • Pulling Rarely 20 lbs
  • Climbing Rarely 20 lbs
  • Balancing Rarely
  • Stooping Rarely
  • Kneeling Rarely
  • Crouching Rarely
  • Crawling Rarely
  • Reaching Rarely
  • Handling Occasionally
  • Grasping Occasionally
  • Feeling Rarely
  • Talking Constantly
  • Hearing Constantly
  • Repetitive Motions Frequently
  • Eye / Hand / Foot Coordination Frequently
  • Travel Requirements

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