What are the responsibilities and job description for the HR Total Rewards Portal Communications Specialist position at University Hospitals?
A Brief Overview
Responsible for the on-going planning, maintenance and reporting of the UH HR Portal and all interfaced systems.
What You Will Do
Develops and executes upon an annual editorial calendar, keeping all content updated and refreshed on a regular basis. Segments messaging based on employee groups as appropriate.
Aligns HR Portal content to annual People Strategy and Employee Value Proposition.
Plans for and manages all system and technology updates. Troubleshoots portal issues with vendor through resolution.
Trains & assists portal content owners and ensures a consistent adherence to governance standards.
Monitors portal analytics and develops associated reports. Leverages Google Analytics to identify trends and opportunities. Proactively identifies opportunities and adjusts content based on utilization and user feedback.
Integrates data and reporting from other platforms, including recognition, tuition, leave of absence, retirement and benefits to create a comprehensive scorecard for total rewards.
Collaborates with Internal Communications to support a variety of communication and change management efforts through the portal, including strategies to build portal utilization.
Additional Responsibilities
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications : Education
Bachelor's Degree (Required)
Work Experience
3 years HR and communications experience, with a strong concentration on benefits. (Required)
Knowledge, Skills, & Abilities
Demonstrated experience working with technology platforms to communicate HR-related content. (Required proficiency)
Strong written, verbal and interpersonal communication skills. (Required proficiency)
Ability to analyze data and develop reports in a variety of formats. (Required proficiency)
Proven ability to collaborate with various stakeholders to drive outcomes. (Required proficiency)
Fluent in Microsoft Office Suite. (Required proficiency)
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