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SR CLINICAL APPLICATIONS ANALYST (RADIATION ONCOLOGY) HYBRID

University Hospitals
Chardon, OH Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

The position is visible to the hospital's clinical service lines, such as Nursing, Pharmacy, Perioperative Services and / or Laboratory, and serves as a liaison between IT and those groups. This position also interfaces with the business staff as it relates to the assigned clinical application(s). Duties include :

What you will do

  • Leads needs assessment, software design, implementation, support, and reporting.
  • Independently facilitates design of clinical workflow in conjunction with the clinicians and provides guidance to Clinical Analysts in designing improved efficiencies, solving complex workflow issues and incorporating quality initiatives.
  • Leads unit and integrated testing of the software to ensure that the design objectives are met, including the development and validation of testing scripts.
  • High degree of understanding of clinical departments' business processes.
  • Troubleshoots application issues, with / without vendor assistance, to resolution.
  • Troubleshoots system hardware, as needed.
  • Partners with end users to understand workflow and business processes.
  • Maintains system security for assigned applications.
  • Manages Disaster Recovery and Back Up requirements for assigned systems and provides guidance to Applications Analysts in activities.
  • Acts as the team project lead in partnership with the Project Management Office on all phases of a project; from scoping and design through implementation and transition to Operations.
  • Mentors System Analysts.
  • Knowledge and experience with industry standard report writers such as Crystal Reports; produces and maintains custom reports.
  • Provides input to components of development of end-user training materials and participates in training efforts.
  • Guides other team members in ensuring good documentation standards.
  • Leads escalation of issues with appropriate internal resources, to resolution.
  • Develops policies and procedures in collaboration with clinicians, other system analyst team members, and IT Clinical team manager.
  • Independently leads application upgrades and troubleshooting efforts and provides guidance to application analysts.
  • Supports and troubleshoots Hospital Information Systems interfaces for inbound / outbound and billing orders.
  • Creates reports and assigns work problem tickets to Application Analysts.
  • Evaluates and maintains appropriate system documentation.
  • Collaborates with other clinical and application analysts to insure system integrations.
  • Performs other duties as assigned.

Qualifications :

Education Qualifications

  • High School Equivalent / GED Required and
  • Bachelor's Degree Preferred
  • Experience Qualifications

  • 3 years Experience in Healthcare IT environment supporting clinical applications such as :
  • Laboratory systems (CoPath, Soft Lab, HCLL Blood Bank)
  • Radiology systems
  • PACs
  • OTTR
  • Pharmacy systems (Management, dispensing)
  • Eclipsys Sunrise Clinical Manager
  • Perioperative systems (Picis)
  • Cardiology systems (HeartLab)
  • Home Health systems
  • Emergency Department systems
  • Ambulatory EMR systems
  • Document Management systems Required and
  • 2 years Clinical experience highly desired. Preferred
  • Prior Radiation Oncology Application Support Strongly Preferred
  • Skills and Abilities

  • Detail-oriented and organized, with good analytical and problem solving ability. (Required proficiency)
  • Notable client service, communication, presentation and relationship building skills. (Required proficiency)
  • Ability to function independently and as a team player in a fast-paced environment. (Required proficiency)
  • Must have strong written and verbal communication skills. (Required proficiency)
  • Knowledge of MS Office / MS Visio / MS Project (Required proficiency)
  • Knowledge of ITIL standards desired (Preferred proficiency)
  • Knowledge of LAN, DNS, and networking. (Required proficiency)
  • Knowledge of SQL databases. (Required proficiency)
  • Ability to work with servers and apply software upgrades. (Required proficiency)
  • Knowledge of disaster recovery and backup procedures. (Required proficiency)
  • Knowledge and experience with HL7 Interfaces. (Required proficiency)
  • Knowledge and experience with SQL based applications (Required proficiency)
  • Licenses and Certifications

  • CPHIMS or other professional certification highly desired. Preferred
  • Physical Demands

  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Constantly
  • Lifting - Rarely (20 lbs)
  • Carrying - Rarely (20 lbs)
  • Pushing - Rarely (20 lbs)
  • Pulling - Rarely (20 lbs)
  • Climbing - Rarely (20 lbs)
  • Balancing - Rarely
  • Stooping - Rarely
  • Kneeling - Rarely
  • Crouching - Rarely
  • Crawling - Rarely
  • Reaching - Rarely
  • Handling - Occasionally
  • Grasping - Occasionally
  • Feeling - Rarely
  • Talking - Constantly
  • Hearing - Constantly
  • Repetitive Motions - Frequently
  • Eye / Hand / Foot Coordination - Frequently
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