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Sr Operations Analyst. UHMSO Medicine Admin

University Hospitals
Chardon, OH Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 4/27/2025

Position Summary / Essential Duties :

The Senior Operations Analyst is responsible for :

1.) Department of Medicine :

  • Develops and implements mechanisms and controls to ensure appropriate billing and payment cycles, and accurate and timely billing, in accordance with established internal and third party payer requirements
  • Provides leadership and work with clinical leaders, medical staff, and operational leaders to develop and implement team based care and flow processes
  • Identifies, tracks and monitors performance metrics not limited to financial and operational analysis and reporting and evaluation of services (40%)

2.) Assists Department of Medicine's administration with the development of operational plans, procedures and systems. Reviews and evaluates current procedures and systems and develops recommendations for improvement and or change.

  • Identifies program / service strengths, weaknesses and financial impact.
  • Identifies opportunities for program / service development.
  • Facilitates creation of new operational indicators by identifying process improvement opportunities and
  • utilizing disparate data sources to provide timely, accurate and meaningful decision support tools. (30%)

    3.) Serves as a technical resource in the analysis and evaluation of operations and financial functions of clinical

    departments as related to operational performance. Provides such data to the operations team and participates in the decision making and implementation process for operational improvements. Develops and maintains expertise on identified UHHS operating systems. AEMR, RedCap, Soarian (15%)

    4.) Preparation of the monthly Operational Reports and analysis for the Department of Medicine Team. Provides analysis as to the affect of operational targets on overall performance. Responsible for the preparation of monthly and quarterly operations activity reports and serves as primary resource to the Department of Medicine Operations Teams & Administration. Utilizes computer skills to maintain complex reporting - essential to providing timely and accurate reporting. (15%)

    Additional Responsibilities :

  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
  • Qualifications :

    Education / Expertise : Bachelor Degree required

    Required Credentials, License and / or Certifications :

    PMP, CCA, CCS, RHIT, RHIA preferred

    Experience and Knowledge :

    7 years business experience with a healthcare provider. S preadsheet, graphing and analysis experience and familiarity with hospital mainframe systems desired. Must also be proficient with the business analytic tool, Power Business Intelligence (BI).

    Special Skills and Equipment Knowledge :

    Knowledge of Microsoft Office, EPSI, and extensive knowledge of excel required. Excellent organizational and problem-solving skills required. Strong analytical and communications skills required.

    Physical Demands :

  • Standing Occasionally
  • Walking Occasionally
  • Sitting Constantly
  • Lifting Rarely 20 lbs
  • Carrying Rarely 20 lbs
  • Pushing Rarely 20 lbs
  • Pulling Rarely 20 lbs
  • Climbing Rarely 20 lbs
  • Balancing Rarely
  • Stooping Rarely
  • Kneeling Rarely
  • Crouching Rarely
  • Crawling Rarely
  • Reaching Rarely
  • Handling Occasionally
  • Grasping Occasionally
  • Feeling Rarely
  • Talking Constantly
  • Hearing Constantly
  • Repetitive Motions Frequently
  • Eye / Hand / Foot Coordination Frequently
  • Travel Requirements :

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