What are the responsibilities and job description for the Business Intelligence Analyst position at University Medical Partners?
Business Intelligence (BI) Analyst
University Medical Partners (UMP) formed in January 2017 by physicians currently practicing within several separate medical groups in the Bay Area to create a unified multi-specialty physician practice and clinical network that will serve as an exemplar for the delivery of high-quality health services in the Bay Area.
UMP Practitioners deliver care at clinics operated by Stanford Medicine Partners (SMP), a medical foundation affiliated with Stanford University throughout the Bay Area.
POSITION TITLE: BI Analyst
REPORTS TO: Manager, Analytics and Data Infrastructure
PURPOSE STATEMENT: As a member of the UMP Management Services Team, the BI Analyst play a critical role in supporting data-driven decision-making within our medical group. This position will focus on analyzing healthcare data, developing reporting mechanisms, and providing actionable insights to improve patient outcomes, enhance operational efficiency, and support business growth. The ideal candidate is a detail-oriented professional with strong analytical skills and a passion for leveraging data in a healthcare setting.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential duties of this position include the following (other duties may be assigned):
- Design and develop intuitive dashboards and visualizations to effectively communicate complex data insights to non-technical stakeholders (clinicians).
- Prepare, analyze, and model data sets to inform key business decisions.
- Maintain and update data tables within the data warehouse (Snowflake).
- Provide insights and analyses to drive improvement initiatives that enhance the long-term operational excellence of UMP.
- Support special projects and analytical needs as assigned by the Manager of Analytics and Data Infrastructure.
- Maintain comprehensive documentation of processes, projects, and workflows.
- Identify opportunities for new data collection and enhancement of analysis processes.
- Generate monthly and quarterly reports on productivity, quality, and performance metrics from multiple systems.
- Assist in creation and validation of year-end productivity budget analysis.
- Track and manage performance metrics across key areas, including service, productivity, visits, and quality.
- Perform other related duties as assigned.
PERFORMANCE REQUIREMENTS:
Knowledge, Skills and Abilities:
To perform the job successfully, an individual should demonstrate the following competencies:
- Subject Matter Expertise – Must have hands-on experience on the areas of responsibility.
- Professional Communication – Maintain confidentiality in matters relating to patient/family and clinician conduct. Maintain professional relationships. Relay information appropriately over telephone, E-mail, texting, and other communication devices. Contribute to peer performance reviews as requested.
- Teamwork –Work effectively and collaboratively with clinicians, managers and staff members. Delegate work as needed. Initiate problem solving and conflict resolution to foster effective work relationships with peers.
- Visionary Leadership - Display passion and optimism; inspire respect and trust; mobilize others to fulfill the vision; provide vision and inspiration to peers and staff.
- Change Management – Help develop workable implementation plans, communicate changes effectively. Willingness to learn new processes related to improvement efforts. Build commitment and overcome resistance, prepare and support those affected by change. Monitor transition and evaluate results.
- Leadership - Exhibit confidence in self and others; inspire and motivate others to perform well. Effectively influence actions and opinions of others; accept feedback from others; give appropriate recognition to others.
- Quality Management - Look for ways to improve and promote quality; demonstrate accuracy and thoroughness. Assist in the development of indicators, thresholds, study methods and data collection as assigned. Respond to problems/opportunities to improve care/customer service.
Experience and qualifications:
- BS/BA degree in Data Science, Analytics, Business, Health Care Administration, or related field or an equivalent combination of education and experience.
- Minimum of one (1) year of experience as a data analyst or in a related field
- Proficient computer skills to include Microsoft Office (Word, Excel, and PowerPoint), SQL, and Tableau. Familiarity with Python is advantageous, though not mandatory.
- Ability to analyze existing tools and databases and provide solution and recommendations.
- Ability to translate data into non-technical, lay terms.
- Experience in methodologies and processes for managing databases.
- Adept at queries, writing reports, and making presentations
- Strong organizational, planning, and project management skills to manage multiple priorities and meet required deadlines.
- Strong analytical, critical thinking and problem-solving skills to ensure process improvement and projects are completed successfully.
- Strong interpersonal skills necessary in order develop and maintain collaborative relationships with staff and physicians.
- Proven ability to work independently to produce accurate work of the highest quality.
Why Work with UMP:
- Salary Range: $80,000-$100,000/annually
- Up to 10% annual performance incentives
- Robust benefits package
- Annual 401k Safe Harbor and Profit-Sharing contributions
- PTO plan includes paid Holidays, Extended Sick Leave
- CME, phone and gym allowance
- Multiple health plan options
- Dental, Vision, Short-term disability, Long-term disability, Life Insurance, and others
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include ability to adjust focus.
All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race including but not limited to hair texture and styles), color, religion, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, reproductive health decision-making, marital or domestic partnership status, national origin, citizenship, military or veteran status, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, political affiliation, or other characteristic protected by the law.
Salary : $80,000 - $100,000
