What are the responsibilities and job description for the Automotive Service Advisor position at University Motors?
Mercedes-Benz of Morgantown is looking for a service writer/advisor to join our growing service team. Automotive service department experience is preferred but we are willing to train the right applicant. The service department works closely with our parts and sales departments to create a seamless, customer-forward experience for our guests. Our Autohaus facility has been recently remodeled and offers a comfortable working environment. We are a family owned and operated facility which provides a great company culture that promotes constant career growth and stability. We look forward to introducing you to the Mercedes-Benz brand and all that the "Best of the Best" can bring to your career goals.
Service Writer daily job responsibilities include, but are not limited to:
- Greeting and checking-in customers
- Completing service ROs and paperwork
- Updating customers on vehicle status
- Performing follow-up/satisfaction calls
- Utilizing digital service drive and other dealership programs and technologies
- Completing company and franchise training
- Answering calls and scheduling service appointments
In addition to competitive pay, Mercedes-Benz of Morgantown offers it's employees an extensive benefits package which includes:
- Health and Dental
- 401(k) with matching opportunities
- Paid Time-Off
- Disability
- Complimentary Life Insurance Policy
Thank you for your interest in our company and this position!
*Notice to Applicants and Employees: Screening tests for illegal drug use may be required before hiring and during your employment here. In addition, by submitting your application, you authorize this company to inquire with your previous employers, or other references and you release all parties from any and all liability or claims from furnishing such information. You may also be required to provide proof of having a driving record acceptable to employer and/or employer's insurance carrier, and, if employed, maintain a valid driver's license and continue to provide proof of having an acceptable driving record if applicable to position. If employed, you understand and agree that your employment is "at will" and may be terminated with or without cause or notice at your option or at the option of employer.
