Security Resource Assistant I

Pay Grade/Pay Range: Minimum: $15.48 - Midpoint: $18.56 (Hourly N2)

Department/Organization: 507143 - Security Resources

Normal Work Schedule: Varies; 12-hour shift (nights) from 6:15pm to 6:15am. Hours worked will also include working overtime, mandatory events, weekends, and holidays.

Job Summary: The Security Resources Assistant I provides security services to the University community by monitoring, receiving, processing, and responding to information dealing with physical security access control and safety issues under close supervision.

Additional Department Summary: Serves as a representative of The University of Alabama, demonstrating excellent customer service while ensuring the safety and security of the campus community. Provides exceptional safety assistance to the University community and visitors. Performs foot patrols. Secures and locks University facilities. Responds to alarms. Processes non-emergency assistance requests. Staffs the central monitoring station, Bryant Dorm, and the Strip Precinct. Monitors and operates video surveillance systems, alarm systems, and communication platforms. Maintains detailed logs and records of daily activities. Engages with all members of the campus community and visitors in a courteous, helpful, and professional manner, fostering a welcoming and secure environment.

Required Minimum Qualifications: High school diploma or GED and some work experience.

Additional Required Department Minimum Qualifications: Upon a conditional job offer, the applicant must submit to and successfully complete department-required screenings, including a psychological assessment.

Final candidates must submit to and successfully pass a post-offer drug screening.

Must have a valid U.S. driver's license. Must be at least 19 years of age at the time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.

Position requires the ability to work 12-hour shifts with a rotating weekly pattern. Additionally, must be able to work extended hours, mandatory events like Alabama Football games, weekends, and holidays, and overtime as needed. Must be able to perform extended foot patrols, including walking and climbing stairs, indoors and outdoors, in all weather conditions. Ability to lift up to 50 lbs. on an occasional basis. Must meet regular attendance and punctuality requirements. Must accomplish the essential functions, with or without reasonable accommodations, in a timely manner. May drive UA vehicle as needed. Closely observes and adheres to all safety rules and regulations as listed on product and equipment labels and as directed by management.

Skills and Knowledge: Excellent verbal and written communication skills. Strong judgment and decision making skills. Good interpersonal skills. High level of professionalism. Ability to perform a high quality of work. Technical knowledge.

Preferred Qualifications: Experience in customer service, dispatch, security, law enforcement, or call-center operations in high-volume environments.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases.