What are the responsibilities and job description for the Student Services Office Assistant (Temporary) position at University of Alaska - External Careers?
This position serves as Temporary, Student Services Office Assistant. Our team needs a detail oriented person with excellent customer service skills to roll out the red carpet for current and prospective students and our community. Efficiency, kindness, and caring is essential for this position which plays the vital role of keeping our Student Services Center operating, serving as a switchboard.
To thrive in this role you will have excellent time management and problem-solving abilities. Proven experience in maintaining confidentiality and adhering to FERPA guidelines. Demonstrate a strong aptitude for learning new processes, software applications, and technology. Capable of interpreting and explaining policies to various stakeholders, including students, staff, faculty, and administration. Known for delivering outstanding customer service, making sound judgments, and solving problems effectively. Strong multitasking skills, both independently and in a team setting. Possess a positive attitude, initiative, attention to detail, and the ability to foster cooperative relationships. Proficient in modern communication tools, computer systems, and data entry, with a keen ability to adapt to new technology and frequent system changes. Experience in working with the public and providing excellent customer service. Knowledgeable in common office applications and university systems.
Minimum Qualifications:
Some college experience, sufficient to meet the requirements of the position or equivalent training and experience.
Position Details:
This is a part-time, non-exempt tempoary staff position. New hires will be placed on the UA Temporary Staff Salary Schedule, Grade 77 (Kodiak/9% geo differential), based on education and experience.
This is a pooled recruitment which will remain open during the academic year. Positions will be filled on an as needed basis.
*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.
UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
If you have any questions regarding this position, please contact Sandra Chichenoff, HR Coordinator, Kodiak College, at sdchichenoff@alaska.edu or (907) 486-1219.
All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.
*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.
Access to the reports is available at:
UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu.
UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.
UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.
