Student Success Coordinator

Are you passionate about empowering students to achieve their goals? We’re seeking a dynamic and dedicated Student Success Coordinator to join our team! In this role, you’ll serve as a vital resource for students, guiding them through their academic journey and connecting them with the support and tools they need to thrive. If you’re a proactive communicator with exceptional organizational skills and a commitment to creating a supportive, inclusive environment, we want to hear from you! Join us in making a meaningful impact on students' lives.

The Student Success Coordinator primarily acts as a central point of contact for students, providing guidance, assistance, and support with various academic, personal, and administrative needs, often working closely with faculty, counselors, and other departments to ensure students successfully navigate their educational journey; their responsibilities may include managing student concerns, connecting students with relevant resources, facilitating academic advising, and coordinating support programs for specific student populations like those facing financial difficulties or academic challenges.

The ideal candidate for this position will possess a strong understanding of, or the ability to quickly learn, the university's structure, procedures, and protocols. They should be skilled in interpreting complex rules, regulations, policies, and procedures to ensure compliance and effective operations. Exceptional customer service and communication skills are essential to thrive in a diverse, team-oriented environment. Proficiency in computer literacy, including word processing, spreadsheets, databases, and scheduling software, is required, along with the ability to accurately type, edit, format, and proofread documents to meet professional correspondence standards. Strong planning and organizational skills are critical to managing multiple deadlines, maintaining accurate digital filing systems for easy retrieval, and compiling data for grant reporting purposes. The successful candidate will be self-motivated, detail-oriented, and a collaborative team player, with the flexibility to travel to regional villages up to 10% of the time.

Minimum Qualifications:

Bachelor’s degree in education, management, or related field, or comparable experience.

An unrestricted Alaska driver’s license and clean driving record in compliance with UA Safe Driving criteria is required.

Position Details:

This position is located on the Kuskokwim campus in Bethel, AK. This is a full-time, 11.5-month, exempt staff position with a competitive salary and a full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 79, based on education and experience.

Applications will be accepted for review on January 6th, 2025, to ensure consideration, please apply by 11:55 PM, Alaska Standard Time on January 5th, 2025. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified.

To view the full list of job responsibilities, please click HERE.

• ️If you have any questions regarding this position, please contact Stasia Craddick, CIS HR Coordinator, at uaf-cis-hr-dept@alaska.edu or 907-474-6569.

This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.

• To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

• Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu.

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.