Patient Services Associate - PRI Inpatient Units

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Closing Date: 05/03/2025 Type of Position: Job Type: Regular Work Shift: Shift Vary (United States of America) Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu. Department: ICE | BHSL Clinical Staff Department's Website: Summary of Job Duties: This posting will fill multiple positions: The Patient Services Associate (PSA) in the Psychiatric Research Institute (PRI) is a specifically trained member of the unit-based care team who provides both clerical and patient care support. The PSA works under the direct supervision of the Clinical Services Manager (CSM) and under the direction of the RN, performs tasks and duties for which they possess the competency that do not require a licensed practitioner. In the clerical support role, duties include assisting with processing of medical records for patient admission and discharge and receptionist for the nursing unit. PRI Inpatient Units include the General Adult Inpatient Unit, the Women’s Unit, the Child Diagnostic Unit, and the off-campus Pulaski County Regional Crisis Stabilization Unit. Qualifications: Minimum Qualifications: High School Diploma, GED, or formal education equivalent 1 year of work experience in the Health Care field or in a service-oriented position Excellent oral and written communication skills, ability to accept and follow written and verbal instructions, ability to communicate following Guest Care guidelines Successful completion of the UAMS PCT and PSC courses Additional Information: Employee must successfully complete a UAMS-sponsored conflict management training to identify, prevent, and mitigate disruptive behaviors using methods such as non-escalation, de-escalation, personal protection from physical assaults, and physical alternatives within six months of hire. Responsibilities: Assists patients with direct patient care. Accepts direction from RN and team members and follows through on delegated patient care activities. Provides appropriate grooming/oral hygiene and comfort measure and assists patients with mobility-related activities. Accurately and promptly documents all patient care tasks, vital signs, ADL, wave tests, and I & O's per unit and department standards. Obtains patient report and communicates with RN regarding patient care. Informs nurse of patient requests or complaints. Carries out Plan of Care for patient using a Multidisciplinary Approach delegated by Team Leader. Communicates effectively with other team members to facilitate patient care. Assists patients and visitors with information and/or solutions to problems. Serves as a resource to support department member in performance of duties. Notifies appropriate staff of problems requiring prompt intervention. Assists with admission, transfer, and discharge of patients. Transports patients to other areas of the hospital as directed. May perform other duties as assigned. Physical Requirements: Stand: Frequently Sit: Occasionally Walk: Frequently Bend, crawl, crouch, kneel, stoop or reach overhead: Occasionally Lift and carry weight: 50 lbs. Push and pull weight: 50 lbs. Use hands to touch, handle or feel: Frequently Talk: Frequently Hear: Continuously Taste or smell: Occasionally Read, concentrate, and think analytically: Continuously Physical Environment: Inside Medical Facility Environment Noise Level: Moderate Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity Salary Information: Commensurate with education and experience Required Documents to Apply: List of three Professional References (name, email, business title), Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact askrecruitment@uams.edu for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements: This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Frequent Physical Activity: Occasional Physical Activity: Benefits Eligible: Yes At the University of Arkansas for Medical Sciences (UAMS), we are looking for health care and non-health care professionals who believe in excellence as a way of life. If you think you have the skills and commitment to succeed at the highest level, consider a career at UAMS, the state’s only academic health sciences center. Combining diverse talents and expertise, our employees work together to provide advanced patient care. We currently have a wide variety of positions available, from patient care to support staff- we may have the perfect position for you. UAMS is Arkansas’ only comprehensive academic health sciences center. We educate and train the vast majority of the state’s physicians and prepare doctors, scientists, nurses, pharmacists and health professionals through innovation, compassion, teamwork and patient- and family-centered care so they can impact the world. UAMS rewards its nurses! Statewide opportunities are available in direct patient care, education, and research settings. We offer Bonus Programs, Hotel Lodging, New Graduate RN Residency and support for Clinical Ladder, National Certification, Shared Governance, and Recognition Programs to name a few. Go to nurses.uams.edu for more details. The University of Arkansas for Medical Sciences (UAMS) is committed to providing a safe and secure environment for students, faculty, staff, visitors, and prospective employees. The below report is provided in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and the Higher Education Opportunity Act (HEOA). The report will provide you with information on campus safety and security including information on various policies and procedures for reporting crime, safety and security prevention and protection programs, victim assistance services, fire safety, and other materials to assist you in maintaining your safety and security. www.uams.edu/police.

Salary : $50,000