Demo

Patient Services Associate

University of Arkansas System
Little Rock, AR Full Time
POSTED ON 2/24/2025
AVAILABLE BEFORE 5/24/2025

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students".

All Job Postings will close at 12 : 01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date : 03 / 20 / 2025

Type of Position :

Clinical Staff - Nursing

Job Type : Regular

Work Shift :

Sponsorship Available :

Institution Name :

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only) :

  • Health : Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement : Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link / button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department :

ICE | BHSL Adult PRI 6N / 6S IP C

Department's Website :

Summary of Job Duties :

The Patient Services Associate (PSA) in the Psychiatric Research Institute (PRI) General Adult Inpatient Unit is a specifically trained member of the unit-based care team who provides both clerical and patient care support. The PSA works under the direct supervision of the Clinical Services Manager (CSM) and under the direction of the RN, performs tasks and duties for which they possess the competency that do not require a licensed practitioner. In the clerical support role, duties include assisting with processing of medical records for patient admission and discharge and receptionist for the nursing unit.

Employee must successfully complete a UAMS-sponsored conflict management training to identify, prevent, and mitigate disruptive behaviors using methods such as non-escalation, de-escalation, personal protection from physical assaults, and physical alternatives within six months of hire.

Qualifications :

Minimum Qualifications :

  • High School Diploma, GED, or formal education equivalent
  • 1 year of work experience in a health care setting
  • Excellent oral and written communication skills, ability to accept and follow written and verbal instructions, ability to communicate following Guest Care guidelines
  • Successful completion of the UAMS PCT and PSC courses
  • Additional Information :

    Additional Information :

  • Assists with admission, transfer, and discharge of patients. Transports patients to other areas of the hospital as directed.
  • Assists patients with direct patient care. Accepts direction from RN and team members and follows through on delegated patient care activities. Provides appropriate grooming / oral hygiene and comfort measure and assists patients with mobility-related activities.
  • Accurately and promptly documents all patient care tasks, vital signs, ADL, wave tests, and I & O's per unit and department standards.
  • Assists patients and visitors with information and / or solutions to problems. Serves as a resource to support department member in performance of duties. Notifies appropriate staff of problems requiring prompt intervention.
  • Obtains patient report and communicates with RN regarding patient care. Informs nurse of patient requests or complaints. Carries out Plan of Care for patient using a Multidisciplinary Approach delegated by Team Leader. Communicates effectively with other team members to facilitate patient care.
  • Salary Information :

    Commensurate with education and experience

    Required Documents to Apply :

    List of three Professional References (name, email, business title), Resume

    Optional Documents :

    Special Instructions to Applicants :

    Recruitment Contact Information :

    Please contact askrecruitment@uams.edu for any recruiting related questions.

    All application materials must be uploaded to the University of Arkansas System Career Site

    Please do not send to listed recruitment contact.

    Pre-employment Screening Requirements :

    Adult Maltreatment, Annual TB Screening, Child Maltreatment, Criminal Background Check, Substance Abuse Testing

    This position is subject to pre-employment screening (criminal background, drug testing, and / or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

    Constant Physical Activity :

    Hearing, Talking

    Frequent Physical Activity :

    Manipulate items with fingers, including keyboarding, Sitting

    Occasional Physical Activity :

    Lifting, Pulling, Pushing, Standing, Walking

    Benefits Eligible :

    Salary : $50,000

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Patient Services Associate?

    Sign up to receive alerts about other jobs on the Patient Services Associate career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,804 - $55,731
    Income Estimation: 
    $94,096 - $118,718
    Income Estimation: 
    $58,668 - $82,197
    Income Estimation: 
    $29,761 - $38,121
    Income Estimation: 
    $50,710 - $70,276
    Income Estimation: 
    $41,924 - $50,720
    Income Estimation: 
    $41,804 - $55,731
    Income Estimation: 
    $32,750 - $43,253
    Income Estimation: 
    $37,685 - $46,157
    Income Estimation: 
    $59,238 - $75,660
    Income Estimation: 
    $32,750 - $43,253
    Income Estimation: 
    $50,710 - $70,276
    Income Estimation: 
    $94,096 - $118,718
    Income Estimation: 
    $41,804 - $55,731
    Income Estimation: 
    $37,360 - $44,637
    Income Estimation: 
    $37,685 - $46,157

    Sign up to receive alerts about other jobs with skills like those required for the Patient Services Associate.

    Click the checkbox next to the jobs that you are interested in.

    • Customer Service Skill

      • Income Estimation: $37,947 - $63,564
      • Income Estimation: $38,658 - $67,112
    • HIPAA Compliance Skill

      • Income Estimation: $42,387 - $56,055
      • Income Estimation: $46,589 - $66,676
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at University of Arkansas System

    University of Arkansas System
    Hired Organization Address Little Rock, AR Temporary
    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to ...
    University of Arkansas System
    Hired Organization Address Stuttgart, AR Full Time
    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to ...
    University of Arkansas System
    Hired Organization Address Fayetteville, AR Full Time
    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to ...
    University of Arkansas System
    Hired Organization Address Little Rock, AR Full Time
    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to ...

    Not the job you're looking for? Here are some other Patient Services Associate jobs in the Little Rock, AR area that may be a better fit.

    Patient Services Associate

    UAMS - University of Arkansas for Medical Sciences, Little Rock, AR

    Patient Services Associate - Labor & Delivery

    University of Arkansas For Medical Sciences, Little Rock, AR

    AI Assistant is available now!

    Feel free to start your new journey!