What are the responsibilities and job description for the Senior Service Line Administrator position at University of Arkansas System?

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Closing Date : 01 / 31 / 2025

Type of Position :

Clinical Staff - Medical Services

Job Type : Regular

Work Shift :

Sponsorship Available :

Institution Name :

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only) :

Health : Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement : Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link / button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department :

ICE | CORE FIN Financial IOP NC

Department's Website :

Summary of Job Duties :

The Service Line Administrator (SLA) is an integral part of the Service Line (SL) Leadership Team working closely with the SL Medical Director Administrator and SL Nursing Director to support the mission and vision of the institution, jointly set and ensure strategic direction of the Service Line, facilitate quality, value based care, patient and family-centered care, outcomes including patient satisfaction, balanced score card performance and conformance with professional practices, accreditation, regulations and institutional policy.

Qualifications :

Minimum Qualifications :

Basic competency include but are not limited to education, experience, licensed require, or physical requirements

Bachelor's degree in business, finance, healthcare administration, clinical, or related field.

10 years of health care administration experience with a progressive health care organization (both inpatient and outpatient settings) preferred.

Strong interpersonal skills to work with multiple layers of staff across several disciplines.

Strong knowledge and understanding of academic healthcare trends and financial management of healthcare operations.

Ability to integrate information to establish business priorities, decisions and budgets.

Preferred Qualifications :

Advanced managerial degree (MBA / MHA or related advanced degree) is preferred.

Additional Information :

Serves as the chief financial offers for the Service Line and is responsible to UAMS to ensure the delivery of optimal financial, budgetary and operational support to the department and it's leadership This requires rapid response to organizational needs, including adhering to financial and variance reports, conducting internal audits and financial reviews and conducting special financial analysis as needed.

Responsible for the development and implementation of the annual budget including expense budgeting and revenue projection related to clinical revenue, appropriated, discretionary, endowment and give revenue, as well as grants and contacts.

Facilitates and disseminates clinical, financial, and operational information to serviced Line providers, so they have the tools needed to improve performance.

Monitors fiscal performance of all cost centers, satellite offices, diagnostic services and ancillary services. Responsible for the oversight of all financial transactions for the service line : payroll, purchasing, travel, invoices, contracting and all financial transactions.

Enhances operational effectiveness with improvement projects for the service line, using solid data and analytics that directly impact key metrics related to people, service, growth, margin and quality

Accountable to outcomes that will include measurable targets for patient quality, satisfaction, clinical metrics, employee satisfaction, work force indicators (turnover, vacancy, advancement), etc. Utilizes data to manage appropriate resource utilization and skill mix.

Ensures efficient business operations of all aspects of the service line to facilitate patient access, expense management, faculty &staff productivity, patient safety and patient & family-centered care

Monitors Revenue Cycle activity for the Service Line and works with Revenue Cycle leadership and compliance to ensure proper education and coding for providers, ensures billable encounters are closed per policy, monitors collection rates, payments and denials to to maximize revenue

Drives consistent, system-wide service line approach across all facilities in conjunction with processes and standards set by the Institution's ICE Leadership and Service Line leaders

Ensures compliance with all regulatory agencies, governing health care delivery and the rules of accrediting bodies. Continually monitors operations, programs, and physical properties. Implements appropriate changes

Collaborates with campus operations to ensure facilities and environment of care are functional, safe, and aesthetically inviting to patient, families and other visitors

Works with other Service Lines as well as Medical Center divisions, departments, offices, etc. that are part of the ICE Core to ensure compliance with relevant policies and practices. (e.g., is responsible for interfacing with clinical engineering and value analysis, etc.)

The Administrator is responsible for administrative staff recruitment, hiring, supervision, training and performance management, as well as creating an operating environment where efficiency, effectiveness and services are priorities.

Other Duties as assigned

Salary Information :

Commensurate with education and experience

Required Documents to Apply :

Curriculum Vitae, List of three Professional References (name, email, business title), Resume

Optional Documents :

Proof of Veteran Status

Special Instructions to Applicants :

Recruitment Contact Information :

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements :

Annual TB Screening, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and / or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity :

Feeling, Grasping, Hearing, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Standing, Stooping, Talking, Walking

Frequent Physical Activity :

Crawling, Crouching, Driving, Kneeling, Lifting, Pulling, Pushing

Occasional Physical Activity :

Balancing, Climbing, Crawling

Benefits Eligible :

Salary : $50,000

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