Service Line Administrator

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Closing Date

02/13/2025

Type of Position

Clinical Staff - Medical Services

Job Type

Regular

Work Shift

Day Shift (United States of America)

Sponsorship Available

No

Institution Name

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy
  
  

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department

ICE | CORE FIN Financial IOP NC

Department's Website

Summary of Job Duties

The Service Line Administrator is responsible for the strategic, financial, and operational management of the Medical Specialty and Cardiovascular Service Lines within the UAMS Division of Integrated Clinical Enterprise (ICE). This role involves comprehensive programmatic development, recruitment and retention of clinical providers, and close collaboration with the Physician Service Line Director & Service Line Nursing Leader in a triad, matrixed leadership model. The Administrator ensures alignment with ICE and UAMS overarching goals, working closely with clinical, academic, and administrative stakeholders to deliver high-quality, patient-centered care and achieve performance and financial targets.

Qualifications

Minimum Qualifications

• Bachelor's degree in business, finance, healthcare administration, clinical, or a related field.
• 8 years of progressive healthcare administration experience required (both inpatient and outpatient preferred).
• Proven ability to work effectively in a matrixed environment, demonstrating excellent interpersonal and communication skills with multiple layers of staff and leadership.
• Extensive knowledge of academic healthcare trends and financial management practices.
• Strong analytical and decision-making skills, capable of integrating complex information for budgeting and strategic planning.
  
  

Preferred Qualifications

• Advanced managerial degree (MBA, MHA, or related advanced degree).
  
  

Additional Information

Additional Information

• Accountable for meeting quality, financial, and operational benchmarks set by ICE and UAMS.
• Must ensure all operations are in compliance with relevant regulatory and accrediting bodies.
• Collaborates with ICE leadership, other Service Lines, and campus operations to establish and maintain high standards of care and operational excellence.
  
  

Key Responsibilities

• Work in a highly collaborative, matrixed environment with the Physician Service Line Director to create and execute unified strategic objectives and operational plans.
• Foster a team-based culture, ensuring open communication and joint decision-making between administrative and clinical leadership.
• Serve as the chief financial officer for the assigned Service Lines, providing comprehensive budgetary and operational support.
• Develop and implement annual budgets, including expense budgeting and revenue projections from clinical, appropriated, discretionary, endowment, gift, and grant sources.
• Conduct internal audits, financial reviews, and special financial analyses; rapidly respond to organizational needs by analyzing variance reports and mitigating financial risks.
• Disseminate and interpret clinical, financial, and operational data to Service Line providers in coordination with the Physician Service Line Director, enabling informed decision-making and continuous performance improvement.
• Monitor fiscal performance across cost centers, satellite offices, diagnostic services, and ancillary services, ensuring effective resource allocation.
• Oversee financial transactions, including payroll, purchasing, travel, invoices, and contracting.
• Lead data-driven improvement projects that enhance operational effectiveness, focusing on key metrics related to people, service, growth, margin, and quality.
• Develop and implement strategies to recruit and retain high-caliber clinical providers in both inpatient and outpatient settings.
• Partner with academic and clinical leaders, including the Physician Service Line Director, to expand service line programs consistent with UAMS's mission and the evolving healthcare landscape.
• Cultivate an environment of innovation, continuous improvement, and professional development for faculty and staff.
• Establish and measure targets for patient quality, satisfaction, clinical metrics, employee satisfaction, and workforce indicators (e.g., turnover, vacancy, advancement).
  
  

The position has direct budget and administrative responsibility for the operation of the Department of Internal Medicine, Division of Cardiology under guidance from the Department Administrator. The position has administrative responsibility over the Department's research, educational, and service operations and activities. The Assistant Service Line Administrator will also have an extensive collaboration with Integrated Medicine Service Line and will support the SL Administrators on administrative and budgetary processes that are shared between the two entities.

This position will assist the Division Director/Department Chairman and Administrator in strategic planning and program development in the Department of Internal Medicine, Division of Cardiology. This position will serve as the chief financial officer for the division and is accountable to the College to ensure optimal financial, budgetary and operational support to the department and its leadership. In partnership with the division director/department chair, this position will be responsible for departmental staff recruitment, hiring, supervision, training, and performance management.

Salary Information

Commensurate with education and experience

Required Documents to Apply

Curriculum Vitae, List of three Professional References (name, email, business title), Resume

Optional Documents

Proof of Veteran Status

Special Instructions to Applicants

Recruitment Contact Information

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements

Annual TB Screening, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity

Hearing, Manipulate items with fingers, including keyboarding, Sitting, Talking

Frequent Physical Activity

Repetitive Motion, Standing

Occasional Physical Activity

N/A

Benefits Eligible

Yes