Work Study/Front Desk Assistant (3 Positions)

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Closing Date

Type of Position

Clerical

Workstudy Position

Yes

Job Type

Temporary (Fixed Term)

Work Shift

Sponsorship Available

No

Institution Name

University of Arkansas at Little Rock

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180.

Department

Children International

Department's Website

https://forms.gle/HB4Z1L2YCAb75bXPA

Summary Of Job Duties

The Front Desk Assistant will play a crucial role in welcoming our children, youth, and families, assisting them during appointments & phone calls, and providing general office assistance for the department. The position's dedication to helping families thrive and strong communication skills will contribute to the overall well-being of the families we serve. The Assistant will work under the direct supervision of the Sponsor Relations Manager and work closely with the membership team & programs team. Candidates must be available Monday-Thursday during at least one of the available shifts (8:30am - 12:30pm, 10:00am - 2:00pm, 1:30pm - 5:30pm). Final schedule open to discussion based on department needs and applicant availability. Must be able to provide the proof of Work Study Award. Spanish is highly preferred. This position is governed by state and federal laws, and agency/institution policy.

Qualifications

Required Education and/or Experience:

• Must be 18-years old with a high school diploma
  
  

Preferred Education And/or Experience

• Some college & Spanish language skills (written and verbal).
  
  

Job Duties And/or Responsibilities

• Manage incoming calls and visitors by scheduling appointments, welcoming visitors, and forwarding to appropriate staff and/or documenting all messages.
• Access children's/families' information utilizing proprietary databases to schedule appointments and other information necessary to manage the position responsibilities.
• Manage incoming mail & packages and forward to the appropriate staff.
• Have knowledge of recruitment policy, program schedules, and appointment schedules
• Attend and assist during scheduled events for agency completion of sponsorship requirements and recruitment necessary for the children and youth in the program(s).
• Assist in the data entry as needed, including physical or electronic filing utilizing proprietary databases.
• Ensure the front office is presentable for children, families, and visitors by maintaining an organized and clean workspace
• Make necessary copies and emails for office operations.
• Assist with special projects and duties as assigned by Sponsor Relations, Programs, and other required areas of the agency.
• Assist with the computer resource area for visitors.
• Demonstrate cultural sensitivity and respect for diverse backgrounds, ensuring that services are tailored to meet the unique needs of each family.
  
  

Knowledge, Skills And Abilities

• Strong interpersonal and communication skills, with the ability to listen actively and communicate effectively with families from diverse backgrounds.
• Empathetic and nonjudgmental approach to supporting families in challenging situations.
• Ability to handle multiple responsibilities, set priorities, and problem-solve.
• Proficiency in using computer applications, spreadsheets, word processing and databases for record-keeping and communication.
• Ability to work both independently and as part of a team; self-starter
• Reliability and punctuality
• Spanish is extremely helpful
• Excellent organizational, customer relations, and detail-oriented skills.
• Must be able to pass a criminal background check.
  
  

Additional Information

Salary Information

$12/hour

Required Documents to Apply

Proof of Work-Study Award

Optional Documents

Resume

Special Instructions to Applicants

Please attach your proof of work-study award or email it to fsmcmath@ualr.edu.

Recruitment Contact Information

Faith McMath, Sr. Program Manager, fsmcmath@ualr.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements

Child Maltreatment, Criminal Background Check, Sex Offender Registry

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity

Hearing, Manipulate items with fingers, including keyboarding, Sitting, Standing, Talking, Walking

Frequent Physical Activity

Repetitive Motion, Walking

Occasional Physical Activity

Pulling, Pushing, Reaching, Stooping

Benefits Eligible

No