What are the responsibilities and job description for the Room Reservation Coordinator (4722C), Haas School of Business - 50254 position at University of California Berkeley?
Room Reservation Coordinator (4722C), Haas School of Business - 50254 About Berkeley
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles , our Principles of Community , and our Strategic Plan .
At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu .
Departmental Overview
UC Berkeley's Haas School of Business offers a unique opportunity to champion new ideas, collaborate across boundaries, and continually learn in a workplace committed to increasing diversity and creating a welcoming environment for all. Our distinctive culture is captured within our four Defining Leadership Principles: Question the Status Quo, Confidence Without Attitude, Students Always, and Beyond Yourself. These principles distinguish Berkeley Haas as a unique environment, conducive to teamwork, collaboration, and career growth.
This position is a member of the Events & Space Management team of four and also partners closely with the Haas Academic Scheduling team. Together we support the goals and challenges of Haas by providing operational services for our many Haas community stakeholders, including professional and ladder faculty, UG and Graduate students and our staff. We are seeking a team member who has a record of demonstrated commitment to providing the highest level of responsive, high quality and detailed-oriented customer service possible.
Scheduling and assigning space for events in both our classrooms and event venues will be the primary responsibilities of this position, and the individual hired will both apply policy and process in executing their work as well as be a part of a team that has the opportunity and responsibility for ongoing assessment and improvement of space optimization policy and process to best serve our Haas stakeholders. This position requires a high level of diplomacy and interaction with stakeholders at all levels. The incumbent must communicate effectively and work collaboratively with colleagues across the organization. We are seeking a self-motivated problem solver who is able to learn quickly and independently.
At Haas, we are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about being part of this team and supporting our strategic goals, but your past experience doesn't align perfectly with every qualification listed below, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
For more information about the Haas School of Business visit: https://haas.berkeley.edu/ about/
Haas embraces flexible working arrangements for its employees. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change. This role is eligible for a hybrid work plan.
Application Review Date
The First Review Date for this job is: 03/27/2023.
Responsibilities
Provides guidance and follow through to staff, students and faculty on procedures, practices, and implementation of policies regarding classroom and event venue reservations. Work closely with the Director of Events & Space Management on tasks including accurate use of data within spreadsheets and utilization of the Event Management System (EMS) for events, class schedules, and finals schedules. Work closely with the Haas Instructional Analyst on tasks including: reserving room blocks for ad-hoc reservations; entering one-time reservations for special class meetings in rooms. Responsible for compiling and arranging spreadsheets using subject-matter knowledge of the material to ensure EMS data results are consistent and accurate with the course schedule import. During academic scheduling periods, monitor spreadsheet for incoming classroom requests and respond through EMS/email by assigning tentative requests and working closely with Haas Instructional Analyst to ensure academic course changes/updates are prioritized and up to date. Edits and proofreads written materials for content consistency. Stay informed and actively seek out information on campus policies and procedures, and amplify timely updates on campus and unit policies and procedures. On a continuing basis, monitor SPA email account for conflicts with space, new requests or room changes. Confirm classroom and event venue reservation requests which includes sending room guidelines, insurance forms, cleaning and permit process. Respond to other requests with written communication for other spaces as needed, including Group Study Rooms and Conference rooms. Work with department management to update/review/revise website to better communicate organization's mission, requiring substantive knowledge of organization's goals and objectives.
Professional Learning and Growth
Embraces the principle of being a "student always" by engaging in opportunities for training, workshops, seminars, continuing education pertinent to the position, or at the suggestion of the supervisor. Actively contributes to a team environment that fosters and promotes a culture of diversity, equity, inclusion, and belonging (DEIB) within the unit and at Haas. Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude; (3) Students always; and (4) Beyond yourself.
Required Qualifications
Requires good verbal and written communication skills, active listening, critical thinking, multi-task and time management skills. Demonstrated experience providing excellent customer service and administrative support in a customer service environment. Thorough knowledge in administrative procedures and processes including word processing, spreadsheet and database applications. Ability to work independently, often under pressure of multiple deadlines and ability to prioritize workflow. Must be highly detail-oriented.
Preferred Qualifications
Experience with Event Management System (EMS).
Salary & Benefits
This is a 100% full-time (40 hrs a week) non-exempt career position, which is paid hourly and eligible for full UC Benefits.
For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The budgeted salary or hourly range that the University reasonably expects to pay for this position is $31.87 (Step 8) - $33.35 (Step 10).
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles , our Principles of Community , and our Strategic Plan .
At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu .
Departmental Overview
UC Berkeley's Haas School of Business offers a unique opportunity to champion new ideas, collaborate across boundaries, and continually learn in a workplace committed to increasing diversity and creating a welcoming environment for all. Our distinctive culture is captured within our four Defining Leadership Principles: Question the Status Quo, Confidence Without Attitude, Students Always, and Beyond Yourself. These principles distinguish Berkeley Haas as a unique environment, conducive to teamwork, collaboration, and career growth.
This position is a member of the Events & Space Management team of four and also partners closely with the Haas Academic Scheduling team. Together we support the goals and challenges of Haas by providing operational services for our many Haas community stakeholders, including professional and ladder faculty, UG and Graduate students and our staff. We are seeking a team member who has a record of demonstrated commitment to providing the highest level of responsive, high quality and detailed-oriented customer service possible.
Scheduling and assigning space for events in both our classrooms and event venues will be the primary responsibilities of this position, and the individual hired will both apply policy and process in executing their work as well as be a part of a team that has the opportunity and responsibility for ongoing assessment and improvement of space optimization policy and process to best serve our Haas stakeholders. This position requires a high level of diplomacy and interaction with stakeholders at all levels. The incumbent must communicate effectively and work collaboratively with colleagues across the organization. We are seeking a self-motivated problem solver who is able to learn quickly and independently.
At Haas, we are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about being part of this team and supporting our strategic goals, but your past experience doesn't align perfectly with every qualification listed below, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
For more information about the Haas School of Business visit: https://haas.berkeley.edu/ about/
Haas embraces flexible working arrangements for its employees. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change. This role is eligible for a hybrid work plan.
Application Review Date
The First Review Date for this job is: 03/27/2023.
Responsibilities
Provides guidance and follow through to staff, students and faculty on procedures, practices, and implementation of policies regarding classroom and event venue reservations. Work closely with the Director of Events & Space Management on tasks including accurate use of data within spreadsheets and utilization of the Event Management System (EMS) for events, class schedules, and finals schedules. Work closely with the Haas Instructional Analyst on tasks including: reserving room blocks for ad-hoc reservations; entering one-time reservations for special class meetings in rooms. Responsible for compiling and arranging spreadsheets using subject-matter knowledge of the material to ensure EMS data results are consistent and accurate with the course schedule import. During academic scheduling periods, monitor spreadsheet for incoming classroom requests and respond through EMS/email by assigning tentative requests and working closely with Haas Instructional Analyst to ensure academic course changes/updates are prioritized and up to date. Edits and proofreads written materials for content consistency. Stay informed and actively seek out information on campus policies and procedures, and amplify timely updates on campus and unit policies and procedures. On a continuing basis, monitor SPA email account for conflicts with space, new requests or room changes. Confirm classroom and event venue reservation requests which includes sending room guidelines, insurance forms, cleaning and permit process. Respond to other requests with written communication for other spaces as needed, including Group Study Rooms and Conference rooms. Work with department management to update/review/revise website to better communicate organization's mission, requiring substantive knowledge of organization's goals and objectives.
Professional Learning and Growth
Embraces the principle of being a "student always" by engaging in opportunities for training, workshops, seminars, continuing education pertinent to the position, or at the suggestion of the supervisor. Actively contributes to a team environment that fosters and promotes a culture of diversity, equity, inclusion, and belonging (DEIB) within the unit and at Haas. Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude; (3) Students always; and (4) Beyond yourself.
Required Qualifications
Requires good verbal and written communication skills, active listening, critical thinking, multi-task and time management skills. Demonstrated experience providing excellent customer service and administrative support in a customer service environment. Thorough knowledge in administrative procedures and processes including word processing, spreadsheet and database applications. Ability to work independently, often under pressure of multiple deadlines and ability to prioritize workflow. Must be highly detail-oriented.
Preferred Qualifications
Experience with Event Management System (EMS).
Salary & Benefits
This is a 100% full-time (40 hrs a week) non-exempt career position, which is paid hourly and eligible for full UC Benefits.
For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The budgeted salary or hourly range that the University reasonably expects to pay for this position is $31.87 (Step 8) - $33.35 (Step 10).
Salary : $32 - $33
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