What are the responsibilities and job description for the PSR 3- Sports Medicine Clinic position at University of California- Davis Health?
Apply for Job Job ID 76679
Location Sacramento
Full / Part Time Full Time
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Job Summary
The Patient Services Representative 3 (MOSC 3) is responsible for sustaining an environment of intrinsic goodwill for the practice while providing optimum services to patients. This position requires the skills and ability to manage the level of responsibility and accountability necessary to provide specialized duties for the department / clinical team for which it is assigned.
This position may also perform front office duties consistent with that of Patient Services Representative 2 (MOSC 2), per operational needs.
This posting is a Transfer / Promotional opportunity for UCD / UCDHS Employees (internal candidates). Applications from current UCD / UCDHS employees will be considered first. Applications from the public / external candidates may be considered if an internal candidate is not selected as the most qualified applicant.
Apply By Date : March 16, 2025 at 11 : 59 PM
Minimum Qualifications - For full consideration, applicants are encouraged to upload license and / or certification if required of the position
- High School / GED equivalent or related work experience
- Experience with practices and protocols related to medical office and / or health care scheduling or insurance procedures, (i.e. medical terminology, appointments, medical records, insurance verification, cashiering, billing, etc.)
- Ability to accomplish a variety of concurrent assignments effectively and efficiently, demonstrating ability to organize, prioritize and complete assignments in a designated time frame
- Ability to adjust to changing workload or assignments and pressures of increased workload or deadlines
- Problem solving skills to independently define a problem, identify the resources available to help solve the problem, create viable solutions and take the necessary action to implement problem resolution and ensure prompt and satisfactory resolution
- Decision making skills to independently exercise delegated authority to take action and to appropriately seek assistance from others when limits of delegated authority have been reached
- Interpersonal skills to establish and maintain effective working relationships with all co-workers; to consistently interact with patients and other members of the public with patience, courtesy and professionalism, both in person and on the telephone; and to effectively respond to individuals who may be angry or upset
- Ability to efficiently use computer system applications for all functions required for this position, including electronic mail, spreadsheets, word processing, and medical office management, (i.e. scheduling, template maintenance, maintenance of demographic and insurance information)
- Typing skills sufficient to use computer keyboard for timely and accurate input and production
- Writing skills, using proper English grammar, spelling and punctuation, sufficient to compose messages and / or routine correspondence, which is clear, concise and easy to understand
- Bookkeeping skills sufficient to maintain accurate records of patient financial transactions, prepare related financial reports, balance cash box, and prepare deposits
- Organizing skills to establish priorities for own work within stated guidelines; respond flexibly to changes in priorities; and maintain work effectiveness in a setting with a high volume of patient activity and frequent interruptions
- Filing skills to maintain logs and files of information in alphabetical, chronological and / or numerical order, such that it is current and easily retrievable
- Knowledge of all pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision to others, including HIPAA
- In depth knowledge of health care insurance systems, which may include Medi-Cal, MediCare, HMO, PPO, fee-for-service, county funded coverage, and worker's compensation, sufficient to properly obtain and track authorizations, appoint patients, make referrals for consults, diagnostics and ancillary services, coordinate hospital services, complete and submit billing documentation, and explain provisions and requirements to patients
- Knowledge of ICD-10, CPT and HCPCS coding guidelines sufficient to accurately identify services performed, including diagnoses, procedures, and supplies
- Knowledge and experience of practices and protocols related to medical office procedures, (i.e. medical terminology, appointments, medical records, insurance verification, cashiering, billing, etc.)
Preferred Qualifications
Key Responsibilities
Department Overview
UC Davis Sports Medicine is a multi-disciplinary collection of experts in orthopedic surgery, physical medicine and rehabilitation, sports performance, and wellness. We provide rapid access and comprehensive care to everyone from professional athletes and aspiring pros to "weekend warriors" and fitness buffs. We work closely with therapists, trainers, nutritionists, psychologists, and other allied health professionals to obtain an optimal outcome. Our approach involves attentive listening and personalized care for each patient, with the goal of eliminating pain and optimizing function. Our sports performance lab provides a host of assessments to evaluate current fitness levels, determine effective course of action, and monitor improvement. We can help enhance athletic performance and physical fitness, prevent acute and chronic injuries and extend athletic careers.
Department Specific Job Scope
The position will support the Sports Medicine service line, to include the Sacramento (C Street) campus location as well as the Davis (Edwards Family Athletics Center) location as needed.
POSITION INFORMATION
Benefits
Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.
If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC :
Physical Demands
Environmental Demands
Mental Demands
Work Environment
Special Requirements - Please contact your recruiter with questions regarding which activities apply by position
Misconduct Disclosure Requirement : As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
Diversity, Equity, Inclusion and Belonging
At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California's Affirmative Action Policy, please visit :
For the University of California's Anti-Discrimination Policy, please visit :
Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere #CA-ZM
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Salary : $28 - $35
