Case Specialist

RALLEY FAMILY VISITATION PROG

Full Time

82121BR

Job Summary

The Case Specialist I works as part of the Rally Family Visitation team providing direct services to families referred through the Family Court, primarily in Marin, San Francisco and/or San Mateo. Specialists work with Case Coordinators and Supervisors to deliver professional services centering the best interest of children and protecting adult survivors of domestic violence. The Case Specialist's work schedule may include holidays, weekends and weekdays/evenings, as well as providing on-call coverage during direct service hours.

Under general supervision, works on operational and / or procedural assignments which are moderately difficult, requiring judgment in resolving procedural issues. Tasks involve the handling of confidential information. Makes recommendations to improve processes and / or procedures. This is a position that is not covered by the Higher Education Employer-Employee Relations Act (HEERA), because they are: 1) Confidential - meaning employee's duties normally require access to confidential information which contributes significantly to the development of management's positions in bargaining or grievances; or 2) the employee is employed outside of California at a location with 100 or fewer employees. (Note: most UC administrative work at this level is covered and represented by a bargaining unit. Job Title: Blank Assistant II, 4723, CX).

Rally Family Visitation Services is a community program of UCSF Health Saint Francis Hospital, serving Bay Area children and families since 1991. Building bridges essential to community health and well being-empowering joyful futures for vulnerable kids and families-Rally keeps kids safe and connected to both parents during very difficult transitions: separations, divorce or reunifications compounded by allegations and concerns about substance use, mental health, sexual abuse, domestic violence, and child abduction. Welcoming family members without judgement, Rally's mission is to promote the safety of children, the safety of adult victims of domestic violence, and equitable access to a neutral space and professional visitation services enabling children in separated families to experience healthy relationships with both parents.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $22.67 - $32.01 (Hourly Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

A new way to care for San Francisco. Saint Francis Memorial Hospital and associated outpatient clinics are now part of UCSF Health. Adding these hospitals give us the opportunity to offer primary and secondary care in more places and increases UCSF Health's ability to care for patients with complex medical needs. Combining community care with academic medicine makes convenient, comprehensive care easier to access for all our patients.

UCSF Health Saint Francis Memorial Hospital is an accredited, not-for-profit community hospital that has been providing exceptional health care in San Francisco for more than 100 years. As San Francisco's only downtown hospital, Saint Francis is uniquely situated to care for international and domestic visitors, as well as the residents that make up San Francisco's diverse population.

Located atop Nob Hill, Saint Francis is home to the largest burn center in Northern California, the both in Burn Center, the Saint Francis Orthopedic and Sports Medicine Institute, and the Center for Pain Management, to name a few.

With its close proximity to downtown San Francisco, we treat thousands of workers, international visitors and domestic tourists every year. We are proud to be part of UCSF Health to provide convenient, highly specialized care to our community.

Required Qualifications

May have basic knowledge in administrative procedures including word processing, spreadsheet and database applications. Requires basic verbal and written communication skills, active listening, and time management skills.

Preferred Qualifications

1. Bachelor Degree in Social Work, Psychology, Sociology or related field.
2. Experience working with families experiencing obstacles or in conflict, primarily domestic violence.
3. Strong knowledge of child development, child abuse prevention, and child exposure to domestic violence.
4. Experience with case management and/or social work.
5. Fluency in a second language preferred, particularly Bilingual/Bicultural Spanish or Chinese (Cantonese/Mandarin).
6. Database knowledge and experience.

License/Certification

1. Complete California's Judicial Standards 5.20 Training, and achieve the qualification standard, as soon as the Training is available.
2. Live Scan fingerprinting and TrustLine registration is required within the first 30 days of employment.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

004724 BLANK AST 1

Job Category

Allied Health

Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

St. Francis, Various Work Sites

Work Style

Fully On-Site

Shift

Days, Evenings, Weekends, Variable

Shift Length

8 Hours