Catering Supervisor

Payroll Title: FOOD SVC SUPV 1

Position Number: 40033351

Job Code: 5234

Job Open Date: 1/31/2025

Application Review Begins: 2/18/2025

Department Code (Name): FDSE-Campus Dining

Percentage of Time: 100%

Union Code (Name): 99- Non-Represented

Employee Class (Appointment Type): Staff: Career

FLSA Status: Exempt

Salary Grade: PSS/18

Hiring/Budgeted Salary or Hourly Range: The budgeted salary range that the University reasonably expects to pay for this position is $53,800.00/yr. - $54,866.00/yr.

Work Location: Ortega Dining Commons - May Vary

Working Days and Hours: Monday - Friday, 8:30am-5:00pm, May vary including nights and weekends.

Benefits Eligibility: Full Benefits

Type of Remote or Hybrid Work Arrangement, if applicable: N/A

Special Instructions:

For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement:

Housing, Dining & Auxiliary Enterprises houses 10,000 students, faculty and family residents on campus, provides support services for 9,300 students residing in the communities adjacent to the campus, serves 21,000 customers daily in its retail and board dining programs, manages the UCSB Campus Store and University Center, hosts 150,000 guests annually for conferences and meetings, manages a major events center (Events Center), and oversees the administration of transportation, parking and fleet services. Additional responsibilities in the HDAE portfolio include Administrative & Residential Information Technology (ARIT) and The Club & Guest House. HDAE employs 600 full-time employees and 1,800 student employees. HDAE maintains a physical plant of more than 3 million square feet of buildings and 250 acres of grounds and landscaping.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties:

Campus Catering unit provides catering services for on-campus special events, summer conference catering, executive and housing department catering. The Campus Catering Supervisor is responsible for event preparation and supervision. Acts as onsite manager at events throughout the year. Core job responsibilities are Event Set-Up, Student Staff Management and Event Management. Responsible for adhering to budgeted labor costs while also ensuring the highest degree of excellence in service and meeting the client's needs.

Required Qualifications:

Education:

• Bachelor's Degree or equivalent combination of education and experience

Work Experience:

• 1-3 years demonstrated ability to organize and manage a variety of events while maintaining a high standard of excellence, including ability and willingness to prioritize and make necessary adjustments for last minute events. Proven ability to train, schedule and supervise student staff.
• Or Equivalent combination of education and experience

Special Conditions of Employment:

• Satisfactory criminal history background check
• UCSB is a Tobacco-Free environment
• Required to hold a valid driver's license, have a driving record that is in accordance with local policies and procedures, and/or enroll in the California Employer Pull Notice Program.
• ServSafe Certification or equivalent certification. Required within 90 days
• Must be able to drive a van and/or box truck.
• Able to work flexible hours including nights and weekends.

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegation or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

Event Planning - 35%

• Supervises catering services for events ranging from 10-5000 guests, from planning to execution of events.
• Develops event sheets with service and equipment needs; reviews daily to accommodate changes to guest count, timing, dietary needs, or special requests.
• Selects, designs, and creates decorative catering displays based on client's budget and requirements.
• Oversees the delivery of event rental equipment, linens, flowers, etc.; ensures availability of required inventory.
• Consults with Catering Chef in coordination of necessary serving and display equipment; creates the orders for disposable goods, cold beverages, and coffee.
• Oversees beverage service arrangement; creates event beverage checklists; coordinates ordering and product delivery timelines.
• Works with the Catering Manager to determine catering staffing needs based on event requirements prior to scheduling; determines the proper ratio of staff to guest to provide the best possible service while adhering to budgeted labor costs; ensures that student staff experience is matched to the event profile
• Determines and schedules catering event transportation including: rental vehicles, staff transportation, food and equipment transportation.
• Supervises the proper loading and transport of event items: service ware, decorative props, linen, flowers, beverages, staff uniforms, and hot and cold foods.

Student Staff Management - 30%

• Supervises the duties of the Student staff in catering; supervises and supports high level service standards in all catering personnel.
• Hires, trains, supervises, and evaluates Student Supervisory staff.
• Assesses and provides feedback to catering Student staff regarding work performance through regular meetings and annual evaluations; identifies and cultivates potential future student supervisors; recommends promotions.
• Oversees training for student personnel on customer service, safety, sanitation procedures, service standards, event set-ups, displays, use of equipment, and food presentation; trains in proper loading of equipment into vehicles and proper safety guidelines for driving on campus; develops and maintains up-to-date training manuals for student staff.
• Works with the Catering Manager to determine the weekly staffing schedules for catering events based on staff availability and event needs. Reviews schedules to ensure proper ratio of staff to event size to provide the best possible service to the client.
• Coordinates with other Campus Catering staff for large events.
• Monitors student timecards and reviews labor reports for accuracy. Verifies Kronos Reports with event staffing reports to ensure accurate time and wages records and advises timekeepers to make corrections.
• Supervises the cleaning, maintenance, and organization of all equipment, kitchen, offices, vehicles, and storeroom associated with Campus Catering.

Event Management - 35 %

• Serves as one of the on-site catering managers for all high profile events. Executes all catering services contracted by the client including: staffing, event set-up, and the coordination of catering activities throughout the event.
• Supervises service staff in all aspects of event including: set-up and breakdown of event sites (service buffets, bars, dining tables, decor, flowers, heating, off-site kitchen and tented production areas, etc.), guest service, truck loading and transport, and event clean-up at the catering kitchen.
• Ensures all staff are properly dressed and ready for service when customers arrive.
• Ensures the highest quality of food presentation and food safety standards during an event; ensures that safety and sanitation standards are being met in food handling and with equipment use in accordance with ServSafe guidelines.
• Is the point of contact for clients at events and works with them to make last minute program or procedural changes.
• Is responsible for building security and cleanliness after events including the Campus Dining production and storage facilities, vehicles, and other university buildings as required.
• Utilizes various computer programs, including Excel, Word, E-mail, Cbord, and EventMaster to create schedules, prepare event proposals, process billing and invoices, maintain inventory, and prepare costing reports.

UC Vaccination Programs Policy:

As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs.

As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals** must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit:

* UC Santa Barbara COVID-19 Information - https://www.ucsb.edu/COVID-19-information

* University of California Policy on Vaccinations - With Interim Revisions - https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy

*Note: The Policy on Vaccination Programs - With Interim Revisions was updated effective August 16, 2023. A systemwide review of this policy will take place in Fall 2023 with an expected issuance/effective date in early 2024.

**Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Opportunity/Affirmative Action Statement:

UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

Reasonable Accommodations:

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