Building Operations Supervisor

Location:
Job ID: 76024

JOB POSTING

We are seeking a dynamic and experienced Building Operations Supervisor to oversee the operations of our state-of-the-art 105,000 sq. ft. LEED Silver-certified building in the heart of Silicon Valley. As part of the Silicon Valley Power Strategic Energy Management Program, this facility is a benchmark for energy efficiency and sustainable practices.

In this critical role, you'll lead a team of six dedicated professionals providing top-tier custodial, maintenance, and customer support services. You will regularly partner with the main UCSC Physical Planning and Development Office and Business Contracts. You will also oversee building security to ensure a safe, welcoming, and innovative environment for all.

We're looking for a collaborative leader with a passion for sustainability, operational excellence, and team empowerment. If you're ready to make an impact, optimize operations, and contribute to a high-performance workplace, this is the opportunity for you!

Why Join Us?

** Lead operations in a cutting-edge, environmentally conscious facility.
** Be part of a forward-thinking program driving energy efficiency and sustainability.
** Work with a talented team in a collaborative and supportive environment.

Benefits to working at UC Santa Cruz SILICON VALLEY include:

• Medical / Dental / Vision Insurance Plans
• UC Retirement Plans
• Life Insurance / Legal Insurance / Discounted Pet Insurance
• 14 Paid Holidays Plus Accrued Vacation & Sick Leave
• Employee Discount Programs and much more...

Location: UCSC SILICON VALLEY CAMPUS, 3175 BOWERS AVE. SANTA CLARA, CA, 95054.

Apply now and take the next step in your facilities management career!

HOW TO APPLY

For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our website.

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INITIAL REVIEW DATE (IRD)

UC Santa Cruz jobs are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. NOTE: Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 02-24-2025


ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

The Building Operations Team, located at 3175 Bowers Ave., Santa Clara, CA, provides facility services and support to staff, faculty, students and guests of the UCSC Silicon Valley Campus, which houses the following organizations: UCSC Extension, Baskin Engineering, UC Scout and Smarter Balanced.

UCSC Extension (UNEX), a division of the University of California, Santa Cruz, focuses on adult professional education, workforce development, PreMedPostBacc medical school preparation, college preparation, Science Internship Program and high school assessments. With an operating budget of $40M-$45M, the division employs over 130 staff members and works with more than 350 adjunct instructors. As an auxiliary unit and non-Title IV organization, UCSC Extension independently manages its operations and financial responsibilities.

UCSC Extension offers professional training that combines the academic excellence of the University of California with the practical, hands-on approach of Silicon Valley. Programs are designed with input from industry leaders and academic experts to meet the needs of fields like engineering, business, education, bioscience and medical school preparation. All courses and programs are reviewed by the UCSC Senate and the appropriate academic divisions for quality, content, and instructor qualifications. Many courses can count toward degrees, professional certificates or licenses.

More information can be found at https://www.ucsc-extension.edu/

JOB SUMMARY

Under the supervision of the Sr. Director of IT and Building Operations, the incumbent manages the day to day functions of the Building Operations Team. Functions include but are not limited to: Implementing and coordinating building management procedures, space planning processes, specialized use such as event space scheduling, coordinating activities amongst multiple building occupants, departments, etc.

The incumbent facilitates conversations and collaborates with management on the design and plan for space allocation. This incumbent is also a member of the Emergency Response Team.

NOTE: This is a fully-onsite position. No visa sponsorship is available for this position.

APPOINTMENT INFORMATION

Budgeted Salary: $85,000 - $110,000/year. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri, with occasional evenings and weekends as needed
• Shift Includes: Day, Evenings, Weekend

Employee Classification: Career appointment

Job End Date: None

Work Location: Silicon Valley (Santa Clara, CA)

Union Representation: Non-Represented

Job Code Classification: 005198 (FAC SUPV 1) - Grade 22

Travel: Up to 25% of the time

JOB DUTIES

50% - Supervision / Personnel management

• Assign, monitor and evaluate work performance of direct reports. Provide direction and assistance to staff
• Write job descriptions, coordinate recruitments, interview and hire support staff.
• Establish training procedures for Operations staff in the areas of reception, customer service, safety, security control, maintenance, and upkeep of the facility.
• Provide performance evaluation, disciplinary action, recommend merits and rewards, provide appropriate feedback and conduct corrective action and dismissal if needed.
• Review and approve staff timesheets for accuracy.
• Monitor outsourced security service, hold regular meetings with a security officer, and supervise to ensure adherence to security objectives and priorities.

30% - Facility and Operations Management

• Manages the design, creation, and reporting of building maintenance and other operational building processes. Utilizes a tech-savvy approach to the interrelated aspects of facility and operations management.
• Collaborates with department leadership on the development of space planning; evaluates and advises on the design and allocation.
• Develops and monitors policies and procedures related to facility maintenance and customer service. Reviews building management procedures and recommends changes; ensures relevance and adherence to internal and external regulatory requirements.
• Responsible for emergency building repairs and responses. Evaluate and make recommendations to upgrade maintenance operations and/or implement savings opportunities.
• Maintains adherence to safety protocols and regulations by adhering to regular training for specialized equipment and hazardous materials storage and disposal. Coordinates with multiple units throughout the organization to provide a safe and secure facilities environment.
• Oversees classroom set-ups and Event Space configurations for outside organizations and instructors. Responsible for initiating permit contracts for Event Space use and following through to completion.
• Oversees physical access management. Manage systems and procedures to protect departmental and university assets. Assists in administration of building physical and logical security systems (brass keys and ID badge access).
• Determines scope of services provided by building services providers, oversees vendors, and manages contracts. Works with internal and external agencies/contractors as needed in regards to existing contract terms or to solicit or negotiate contracts. Responsible for quality and quantity of work. Oversees work/services that are performed by third-party contractors.
• Provides planning and coordination for construction and alteration of projects on a continuous basis.
• Works with contractors in recommending infrastructure modifications and improvements with respect to plumbing, electrical, network, security, HVAC etc, when needed. Coordinates emergency repairs during and after work hours.
• Serves as the primary point of contact for outreach to and communication with building neighbors to advise of activities that may affect those entities.
• In response to unplanned or unexpected circumstances, travels offsite to acquire supplies, equipment and/or parts.

10% - Financial Management

• Prepare and monitor financial records/transactions for the creation of the facility annual budget.
• Develops budgets for management review to include moves with significant building infrastructure upgrades.
• Administers department budget which typically covers maintenance and operations, office renovations, safety and security, and furniture.
• Processes financial paperwork and recharges departments as needed.
• Creates purchase requisitions and tracks procurement of products and services using Cruzbuy online system for a variety of facility related services.

10% - Strategic Planning

• Identify and Evaluate Opportunities: Assess the feasibility of physical and technological enhancements, identifying areas for innovation and growth, and providing data-driven recommendations for improvements to align with organizational goals.
• Develop and Implement Risk Strategies: Conduct thorough risk assessments and analyses for projects, ensuring potential challenges are anticipated and mitigated to safeguard successful outcomes.
• Collaborate on Strategic Growth: Partner closely with leadership to analyze and evaluate growth opportunities, providing actionable insights and developing strategies to support sustainable expansion and long-term success.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience / training.
• Advanced knowledge in the areas of building space planning, codes, capacity, security, fire safety, organization and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
• Advanced interpersonal and communication skills, including active listening, critical thinking, ability to multitask effectively, persuasion / negotiation, mentoring, leadership / supervision, problem solving, operations analysis and quality control analysis. Advanced skills in working collaboratively and influencing others.
• Advanced skills and innovative, tech savvy approach to assess processes or services to make improvements and in project management. Advanced skill to multi-task and effectively prioritize large project work.
• Advanced knowledge and skill regarding specialized research needs in space planning and advanced skill to effectively translate needs to professional architects and engineers.
• Solid knowledge of policies and procedures relative to facilities maintenance, equipment, customer service, dispatch, building maintenance, safety and emergency preparedness.
• Solid knowledge in supervising facility maintenance and improvements along with building maintenance work to include one or more of the following: basic plumbing and pipefitting, carpentry, painting and plastering, service of machinery, and electrical maintenance.
• Knowledge of and experience with physical security and access systems. Advanced knowledge of architectural or engineering concepts.
• Experience in budgeting in support of building systems and services. Experience in negotiation and management of service contracts.
• Experience in community relations and stakeholder communications.
• Knowledge of environmental regulations and best practices related to maintenance and construction activities.
• Experience with Building Management Systems.

PREFERRED QUALIFICATIONS

• Knowledge of UCSC policies and processes regarding Physical Planning & Development.
• CPR/First Aid/AED Certification.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Selected candidate must pass the employment misconduct disclosure process.
• Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.
• Ability to work long periods of time at a computer with or without accommodation.
• Must have the ability to: operate a vacuum, floor scrubber, and polisher; use cleaning chemical compounds; perform essential custodial duties including dumping bags into dumpster or moving equipment and materials with or without accommodations.
• Ability to work in conditions of variable temperature/weather with possible exposure to strong, unpleasant odors, high levels of noise and vibrations, and exposure to dust and allergens.
• Ability to successfully work with and around a variety of fertilizers, insecticides and herbicides.
• Ability to ascend/descend ladders with or without accommodation.
• Ability to conduct outdoor site visits, including use of required personal protective equipment, as required to conduct investigations, inspections, or view work in place.
• Ability to sustain exposure to dusty, noisy environments and inclement weather as necessary to carry out assigned duties and responsibilities.
• Ability to safely perform the physical requirements necessary to move light to moderate objects up to 60 lbs., with or without accommodation.
• The selected candidate will be required to work all scheduled hours on-site.
• Ability to work occasional evenings and weekends as directed.
• Ability to respond to emergencies after hours as necessary.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• Ability to work safely in areas where hazardous materials are present or stored.
• Ability to wear a respirator in accordance with the California Code of Regulations Title 8, 5144.
• Ability to read signs and follow directions on labels that are written in English as well as ability to read and understand Material Safety Data Sheet (MSDS) and the proper use of chemical compounds.
• Ability to travel to multiple work locations on and off campus. A California Drivers License is not required for this position. However, the incumbent shall remain responsible for providing transportation when performing the essential functions of this job.
• Ability to maintain appearance and conduct suitable for working in a professional setting.
• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

MISCONDUCT DISCLOSURE REQUIREMENT

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

NOTICE OF AVAILABILITY
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharing. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination


APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://careerspub.universityofcalifornia.edu/psc/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&JobOpeningId=76024&PostingSeq=1&SiteId=11&languageCd=ENG&FOCUS=Applicant

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

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