Curriculum and Instructional Support Analyst

NO VISA SPONSORSHIP AVAILABLE FOR THIS POSITION.
Applicants must have current work authorization when accepting a Baskin Engineering or affiliate staff position. We are unable to sponsor or take over sponsorship of an employment Visa for staff.

HOW TO APPLY

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INITIAL REVIEW DATE (IRD)

UC Santa Cruz jobs are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. NOTE: Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 03-04-2025

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

Originally founded in 1997, Baskin Engineering (BE) is the first professional school at UC Santa Cruz. Over the past 25 years, Baskin Engineering has become a unique 21st century school of engineering and technology, characterized by evolutionary growth fueled by ongoing research opportunities that open new areas of intellectual inquiry. Baskin Engineering has grown to include six academic departments, a variety of research centers and institutes, and has ambitious plans for further programmatic growth. The focus of Baskin Engineering educational programming is to instill strong basic knowledge for sound practice in science and ethical engineering for the well-being of society, and its diverse curricula facilitate creative thinking and prepare students for productive and rewarding careers. Baskin Engineering is focused on building collaborative connections and expanding instruction and research activities for faculty and students at UC Santa Cruz, both at its Santa Cruz campus and at its campus in Silicon Valley, the international center of technological innovation.

Instructional Support Services (ISS) is a unit within BE which coordinates and manages the delivery of BE undergraduate and graduate academic programs, both on campus and off. ISS operates within the centralized BE Department Service Center, providing essential analytical support, while directing a wide variety of instructionally related administrative functions for all BE academic departments and programs. ISS is composed of Curriculum Analysts, Instructional Support Coordinators, and various student employee support roles.

JOB SUMMARY

With general direction from the Baskin School of Engineering (BE) Instructional Support Supervisor, and in support of BE Department Manager and Chairs, the Curriculum and Instruction Support Analyst is a member of Instructional Support Services (ISS), responsible for coordinating and managing the delivery of BE undergraduate and graduate instructional programs at central campus and beyond. This position operates within the centralized BE Department Service Center, providing essential analytical support, while assisting in a wide variety of instructionally related administrative functions for select BE academic departments/programs. These functions include, but are not limited to: course scheduling and sequencing, faculty support, enrollment management, supporting curriculum and catalog revisions, managing space, coordinating exams with accommodation, and general administrative support. The Curriculum and Instructional Support Analyst works both independently and cooperatively as a member of ISS, interacting regularly with faculty and staff both within BE and across campus. The incumbent applies learned knowledge of program requirements to help mount curriculum for respective departments in support of students timely earning B.A., B.S., and graduate degrees.

APPOINTMENT INFORMATION

Budgeted Salary: $30.22 - $34.67/hour. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: Non-Represented

Job Code Classification: 004522 (CURRICULUM PLNR 2) - Grade 18

Travel: Never or Rarely

JOB DUTIES

50% - BE Curriculum Management

• Course Scheduling
• Acquires knowledge of department requirements and campus policy to coordinate the schedule of classes and associated secondary sections for selected departments and academic programs in BE.
• Devises solutions to classroom space and scheduling problems, taking into account the curriculum needs of students, the needs of faculty, and available options.
• Performs enrollment management across assigned departments, analyzing arising problems, and determining solutions.
• Mechanically sets up classes for student enrollment using knowledge of AIS enrollment system.
• Collects, analyzes, and provides statistics on enrollment trends to academic department.
• Acts as contact for assigned departments in management and advising for enrollment management (AIS, permission codes, wait lists).
• Facilitates BE Instructional Support Orientation for incoming faculty, ensuring that new instructors understand what their divisional resources are.
• Coordinates secondary sections and laboratories to correspond with needs of primary courses based on analysis of projected enrollments.
• Maintains complex records of scheduling restrictions for all departments and programs to ensure course sections are set according to requirements of course and instructor.
• Anticipates and/or resolves conflicts as they arise, facilitates discussions as needed, represents the departments at campus wide meetings, and serves as liaison to the Registrar's Office, and to the BE Undergraduate and Graduate Advising Offices.
• Coordinates with the campus Registrar's Office to ensure adequate and appropriate classroom space and room reassignments based on course needs and historical enrollment information, and devises solutions to classroom and scheduling issues.
• Develops schedule for assigned lecture and distance learning courses, and serves as liaison with ITS Learning Technologies Services, Baskin Engineering Lab Support, and Silicon Valley Center to accomplish such.
• Assists in creation and implementation of training materials as related to curriculum and enrollment management.

25% - Curriculum Analyst

• Implements curriculum development quality and service standards.
• Exercises knowledge in facilitating all new and revised course approval requests and related paperwork for selected departments.
• Reviews course approvals, ensuring submissions adhere to relevant policies and align with AIS guidelines.
• Responsible for maintaining department course submission information, as well as facilitating and routing of course approval materials through the campus Curriculum Approval Tracking (CAT) system.
• Participates in the annual revision and submission of catalog copies, and ongoing updates for all departments and programs within BE, adhering to CEP, Graduate Council and Registrar policies and best practices.
• Using working knowledge of course approval submission and tracking, facilitates new course approvals and curriculum revisions according to Academic Senate policy.

20% - Instructional Support Analyst

• Assists Instructional Support Coordinator with Disability Resource Center (DRC) analyses and planning as it pertains to BE testing.
• Assists in process documentation for DRC.
• Assists in creation and implementation of training materials and documentation as related to unit support and processes.

5% - Instructionall Support Services Member

• Acts as a member of ISS in Baskin Engineering Department Service Center providing services for walk-in faculty/staff/students needing assistance.
• Serves as backup for ISS Team.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience / training.
• Knowledge of common University-specific computer application programs.
• Knowledge of department, organization, and University policies, procedures, and directives.
• Knowledge of department and school / college general and major course requirements.
• Strong written communication skills.
• Strong verbal communication skills.
• Interpersonal skills to work with department senior management, faculty, and students.
• Strong analytical skills.
• Ability in problem identification, reasoning, analysis to identify trends.
• Ability to find solutions to conflicting situations.
• Ability to use discretion and maintain confidentiality.
• Excellent customer service skills.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Selected candidate must pass the employment misconduct disclosure process.
• Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.
• Ability to work long periods of time at a computer with or without accommodation.
• The selected candidate will be required to work a hybrid work schedule and must be able to work successfully from a home/remote office and fulfill the requirements of the UCSC telecommuting agreement.
• Ability to work a variable schedule.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• Ability to travel to multiple work locations on and off campus.
• Ability to maintain appearance and conduct suitable for working in a professional setting.
• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

MISCONDUCT DISCLOSURE REQUIREMENT

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

- UC Sexual Violence and Sexual Harassment Policy
- UC Anti-Discrimination Policy
- Abusive Conduct in the Workplace

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

NOTICE OF AVAILABILITY

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination