What are the responsibilities and job description for the Front Office Admin Support position at University of California?
Description
The Department of Psychiatry and Biobehavioral Science is seeking to hire a full-time Admin to join the Neuropsychiatric and Behavioral Health Services (NPBHS) CORE Services. Primary duties include :
Answering and directing central phone lines
Front desk duties (greetings, check-in, discharge, preparation of patient charts, etc.)
Patient scheduling, interviewing, encounter registration
Verifying insurance benefits and record benefits for finance review
Monitoring collection, quality control, and processing of charge documents
Updating referrals and new authorization dates and extended treatments
Other administrative duties as assigned
Salary range : $25.60-$36.33
Qualifications
Working knowledge of Medi-cal, HMO's, PPO's, third party payors, authorization and eligibility requirements and regulations
Knowledge of basic psychiatric terminology
Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system
Knowledge of patient related policies and procedures
Knowledge of Microsoft Work, Windows, Outlook, and other PC applications
Knowledge of NPBBHS and Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)
Skill in performing basic arithmetic operations
Sufficient typing skills
Strong communication skills
Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public
Salary : $26 - $36
