What are the responsibilities and job description for the Per Diem Patient Service Representative - Ambulatory Float Team position at University of California?
Description
As a part of the Ambulatory Float Team, you provide administrative and patient care support to various ambulatory practices. Duties include, but are not limited to :
assisting in coordinating patient flow throughout the clinic, from registration to discharge
processing prior authorizations and completing Surgery Scheduling tasks
working as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation
supporting different teams / practices to cover illnesses, holidays, and leaves of absence
provide direct patient care for diverse patient population within the ambulatory practices, working with clinic management, administration, physicians, fellows, residents, medical students, nursing staff, patient services staff and ancillary personnel
We are looking for highly flexible, enthusiastic and proactive individuals with the ability to travel to all UCLA Community practices throughout the greater Southern California area.
As a per diem employee, you must be able to provide availability at least one month in advance. The minimum requirement will be 2 shifts - 16 hours per week including one weekend per month. Days and hours will vary depending on assignments.
Salary range : $32.36-$32.36 Hourly
Qualifications
Required :
Ability to travel to various UCLA Health locations
Availability to work various days / shifts and occasional weekends
Must be able to provide availability at least one month in advance with 2 shifts-16 hours per week including one weekend per month
Knowledge of medical terminology
Knowledge of major medical insurance plans and types of coverage provided
Skill in setting priorities which accurately reflect the relative importance of job responsibilities
Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds
Skill in verbal communications to clearly convey complex problems in both formal and informal situations
Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
Ability to creatively integrate competing demands into a productive working environment
Skill in using a PC with associated programs including Word, Excel, and E-mail, demonstrated work experience with a database computer program
Preferred :
Knowledge of specific specialty practice and workflows
Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and its services and programs
Knowledge of hospital computer system, personal computer systems, and the various software products to perform administrative work
Familiarity and knowledge of authorization process and managed care programs
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