What are the responsibilities and job description for the Assistant Director for Student Success- Success Coaching (UCA Internal Hire Only) position at University of Central Arkansas?
Position Summary
Supervises graduate and undergraduate student staff by interviewing and recommending for hire, training employees or arranging training opportunities, assigning and reviewing work and special projects, evaluating the performance of student staff, and conducting staff meetings to clarify problems and obtain status reports. This position reports to the Director of Student Success Services. Job Duties and Responsibilities Determines goals, objectives, and guidelines, develops and implements policies and procedures, evaluates effectiveness and compliance, initiates corrective actions or revisions, and provides technical direction and administrative support to personnel in Student Success. Disseminates and interprets regulations, policies, and procedures to personnel, coordinates internal and external personnel and activities to identify needs and problems, conducts meetings to discuss program progress or problems, and presents workshops or training to improve operations. Performs the following activities related to program responsibilities : scheduling and overseeing the campus Success Coaching program and Academic Recovery Program; maintaining program certification; promoting resources and services to students through electronic platforms, print materials, and presentations; researching and compiling survey and statistical data; and / or performing the duties of departmental staff as needed. Performs other duties as assigned. Knowledge, Skills, and Abilities Knowledge of supervisory practices and procedures. Knowledge of the principles and practices of organizational management. Knowledge of state and federal laws applicable to higher education operations. Knowledge of program planning, monitoring, and evaluation techniques. Ability to plan work unit objectives and operational activities and to assign and direct the work of subordinate supervisors. Ability to interpret and apply applicable laws, regulations, policies and procedures. Ability to evaluate operational effectiveness and compliance. Ability to prepare and present verbal and written information. Ability to develop and implement goals, objectives, guidelines, policies and procedures. Ability to communicate with a diverse group of employees and with the public. Skills Considered Essential for Success -Knowledge of the organization and administration of higher education.
- Knowledge of state, federal, and university rules, regulations and procedures.
- Ability to work in a diverse and dynamic environment.
- Ability to work collaboratively and independently with common goals as a part of a team.
- Ability to make sound judgments.
- Effective interpersonal communication, writing, and organizational abilities.
- Civility in all interactions.
- Demonstrate effective follow-up. Required Education and / or Experience Master’s degree in education, higher education, or relevant field, with 2-3 years experience in higher education programming and services. Preferred Education and / or Experience Experience in student success or learning center programs preferred.
