What are the responsibilities and job description for the Front Desk Attendant (Non-Federal) position at University of Central Arkansas?
Position Summary
The Front Desk Attendant welcomes guests, explain programs and activities, reporting and resolving complaints, responsible for providing quality customer service by assisting patrons. Greeting and interacting with members and guests as they enter and exit the facility. Explaining, promoting and registering members for various programs, classes and activities. Reporting directly to the Facility Director, this position is responsible for all point of sale operations. Job Duties and Responsibilities Oversees the access into the building, conducts cash / debit / credit Point of Sale (POS) operations, and ensures recreational equipment is accounted for and ready for use. Providing customer service to the patrons of the HPER Center and the Department of Campus Recreation and Wellness and ensuring all entering the facility are authorized or eligible. Other duties include providing information via the telephone, conducting various monetary transactions, enforcing policies, assisting with building cleanliness, and overseeing the use of department equipment to patrons. Some manual labor is required during the setup of various recreational events.
