What are the responsibilities and job description for the Financial Aid Counselor position at University of Central Missouri?

Salary : $45,058.00 Annually

Location : UCMO - Warrensburg, MO

Job Type : Exempt Staff Full Time

Job Number : 999747

Division : Financial Aid

Opening Date : 01 / 07 / 2025

Description

This position exists primarily to advise and consult with prospective, new, continuing and transfer undergraduate and graduate students, parents and other individuals who contact the office in person, by telephone or by email with questions regarding any aspect of the University's financial aid programs, policies and procedures. This position is also responsible for verifying the federal financial aid application data for selected FAFSA applicants and for exercising independent professional judgment regarding needed adjustments to a student's financial aid eligibility.

Examples of Duties

Provides advice, counseling, clarification and technical assistance to students and their parents regarding Federal, state, and institutional financial aid programs, policies and procedures. This involves handling an appointment load (and seeing walk-in customers) 15-20 hours per week.
Calculates applicant eligibility for federal and state financial aid programs, performs technical data analysis and verification and exercises independent professional decision-making in the initial awarding of aid, award.

adjustments and appropriate changes in application data within specified time frame.

Troubleshoots, evaluates and independently corrects errors and discrepancies in financial aid applicant data.

Responds to federal and state financial aid questions from faculty members, administrators and support staff, as well as high school guidance counselors and other external 'customers' of the university within one business day during non-peak processing times and 2 business days during peak processing time.

Travels to area high schools and community organizations to independently conduct daytime and evening financial aid workshops for high school seniors and their parents, and other groups.

Coordinates tasks for the following programs : work study, study abroad, Teach Grant, and short term loans, and academic works.

Stays current on federal and state financial aid regulations and guidelines through training workshops, professional meetings and reading the professional literature. Participates in state, regional and national professional financial aid association meetings and seminars.

Makes independent decisions regarding the financial aid eligibility of students who do not meet the standards of satisfactory academic progress or who have special / extraordinary financial, family or personal circumstances.

Supports the university's student recruitment and retention efforts by participating in orientation events, campus visit days, and other activities sponsored by the Office of Admissions and other UCM departments.

Typical Qualifications

Education :

Bachelor's degree in any field required.

Experience :

Minimum of two (2) years of employment experience in an Accounting / Finance / or Banking field required.

Work experience in an academic / support office in higher education / public school with customer service experience preferred.

Work experience in a college or university financial aid office preferred.

Special Instructions :

Full-time benefits-eligible position : Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks paid vacation per year; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM.

Part-time benefits-eligible positions : Benefits include generous education assistance for the employee.

Temporary, adjunct, student employment, or graduate assistant positions : Benefits are not included.

Completed UCM online application for employment required. Incomplete applications will not be considered.

A review will begin immediately and continue until filled unless indicated otherwise.

NOTE : A background check is required for the selected candidate of all staff, faculty, adjunct, and temporary positions and any job offer is contingent on the results of this check. Student employees and graduate assistants do not require a background check to be conducted prior to employment.

The University of Central Missouri is an Equal Opportunity Employer and specifically invites applications from women, minorities, veteran status, and people with disabilities.

Our faculty and staff are the university's most valuable asset, and our goal is to provide a robust Total Rewards Program designed to help them maintain a happy, healthy, and productive lifestyle.

Highlights from UCM's total rewards package for full-time employees include :

28.75% (staff) and 6% (faculty) defined retirement contribution, paid by the university;

Voluntary Tax-Sheltered Annuity (TSA) programs (403(b) and 457(b)) that allow eligible employees to make additional pre-tax contributions to a retirement plan;

Employees can earn up to full tuition (15 credit hours) for themselves per academic year. Full-time employees are also eligible for up to $175 towards non-credit courses each fiscal year. Employees can earn up to full tuition for their dependents;

Comprehensive medical, dental, and vision plans that begin on the first of the month following your date of hire. Basic dental and vision insurance paid at 100% by the university;

Available Health and Dependent Flexible Spending Accounts;

University-paid basic life insurance (including accidental death and dismemberment) and short-term and long-term disability insurance coverage;

Generous leave accruals that begin accruing on your start date, plus 14 paid holidays per year.

The UCM Childcare Center on the Warrensburg campus can provide faculty, staff, and students quality care for their children ages six weeks to 10 years.

The Student Recreation and Wellness Center (SRWC) is free for all employees and is located on the Warrensburg campus.

An Employee Assistance Program is available to all employees and their immediate family members to help assist with personal challenges you may face in your daily life;

UCM offers an Employee Discount Program through Working Advantage.

To learn more about the wonderful benefits available as a University of Central Missouri employee, visit our !

Do you have a Bachelors degree or higher?

Do you have a minimum of two (2) years of employment experience in an Accounting / Finance / or Banking field?

If you answered "yes" to the above question, please explain the experience in great detail.

Required Question

Salary : $45,058

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