What are the responsibilities and job description for the Student Employee - Office Assistant for Front Desks University Housing position at University of Central Missouri (UCM)?
JOB
Mission: University Housing provides residential experiences that empower students to succeed, engage with others, embrace diversity, and develop life skills. Outcomes: University Housing strives to create an on-campus living experience that assists residents in developing skills and abilities to accomplish the following: Be successful: Residents will learn and develop skills to achieve success with their academics, job, finances, and their professional goals. Be engaged: Residents will establish a sense of belonging and connection to the UCM and local community.Embrace Diversity and Inclusive behaviors: 1. Residents will discover and examine their individual identities in relation to others. 2. Residents will learn skills to grow an inclusive mindset in order to demonstrate an understanding of diversity, inclusion and social identities. Develop skills: Residents will establish life skills to solve problems, live in a community, and create a healthy lifestyle.The role of the Office Assistant position is to assist in the facilitation of the student outcomes via the services provided at the Housing’s front desks. The Office Assistant is responsible for the desk operations for a specified period of time and is directly supervised by a Desk Manager.
EXAMPLE OF DUTIES
Responsibilities: To answer all incoming telephone calls (take messages, transfer, etc.), in a courteous and appropriate manner to reflect the business-like atmosphere of an office.To be aware of all specific area procedures, Housing and University policies and procedures and follow them accordingly.To assume administrative duties as assigned (example: typing, filing, bulletin boards, etc.), by the supervisor, University Housing, or their designees.To provide information to students, faculty, staff and visitors about the University, housing, and the services available to them.To follow all equipment/supplies checkout procedures.To be aware of emergency procedures and follow them accordingly.To maintain a communication flow with on-duty and off-duty staff members as needed.To maintain a professional and efficient working environment.To be available to work a variety of hours and special occasions (i.e., Easter Weekend, Labor Day Weekend, etc.).To be able to work the opening and closing of the hall in August, December, May and during all breaks.To attend all student employee meetings and training. These duties include but are not limited to Training August 13-16, 2024.Must be able to work weekend shifts, typically every other weekend.To report maintenance needs properly and follow up with maintenance concerns.To maintain a positive attitude about the hall and staffTo report for work promptly as scheduled or insure that someone will work for you if approved by supervisor. Arrive at work at least 5 minutes before scheduled shift.To be responsible for receiving, sorting and distribution of U.S. and campus mail to the residents of the building; checking out keys and key inventory; run errands; and provide other services as approved by University Housing.To be able to respond to emergency situations quickly. Mobility through the residence hall is essential.To be observant of and follow all safety and security measures while on duty.To assume other duties as assigned by University Housing.Accept responsibility for all procedures, policies, practices as found in the staff manual kept at the front desk as well as directive given by supervisor and University Housing staff.Foster/Knox and Crossing staff to be available to work during university break periods.Other duties as assigned. Employee Expectations: Must be a UCM student.Remain in good standing at all times with the University and University Housing (not on probation). At all times, adhere to Housing and University policies as outlined in the Student Handbook.Maintain a 2.0 grade point average, both cumulative and semester. Cannot be below 2.00 semesterly GPA 2 out of 3 semesters.Maintain positive role model behavior at all times on and off duty. Illegal and/or irresponsible off campus behavior may result in employment discipline of warning to termination pending severity and visibility.Students hired to work at the front desk must live in the UCM housing system.
SUPPLEMENTAL INFORMATION
CompensationMinimum wage for hours worked in pay period. A maximum of one hour per month for meetings. Pay is semi-monthly.
Mission: University Housing provides residential experiences that empower students to succeed, engage with others, embrace diversity, and develop life skills. Outcomes: University Housing strives to create an on-campus living experience that assists residents in developing skills and abilities to accomplish the following: Be successful: Residents will learn and develop skills to achieve success with their academics, job, finances, and their professional goals. Be engaged: Residents will establish a sense of belonging and connection to the UCM and local community.Embrace Diversity and Inclusive behaviors: 1. Residents will discover and examine their individual identities in relation to others. 2. Residents will learn skills to grow an inclusive mindset in order to demonstrate an understanding of diversity, inclusion and social identities. Develop skills: Residents will establish life skills to solve problems, live in a community, and create a healthy lifestyle.The role of the Office Assistant position is to assist in the facilitation of the student outcomes via the services provided at the Housing’s front desks. The Office Assistant is responsible for the desk operations for a specified period of time and is directly supervised by a Desk Manager.
EXAMPLE OF DUTIES
Responsibilities: To answer all incoming telephone calls (take messages, transfer, etc.), in a courteous and appropriate manner to reflect the business-like atmosphere of an office.To be aware of all specific area procedures, Housing and University policies and procedures and follow them accordingly.To assume administrative duties as assigned (example: typing, filing, bulletin boards, etc.), by the supervisor, University Housing, or their designees.To provide information to students, faculty, staff and visitors about the University, housing, and the services available to them.To follow all equipment/supplies checkout procedures.To be aware of emergency procedures and follow them accordingly.To maintain a communication flow with on-duty and off-duty staff members as needed.To maintain a professional and efficient working environment.To be available to work a variety of hours and special occasions (i.e., Easter Weekend, Labor Day Weekend, etc.).To be able to work the opening and closing of the hall in August, December, May and during all breaks.To attend all student employee meetings and training. These duties include but are not limited to Training August 13-16, 2024.Must be able to work weekend shifts, typically every other weekend.To report maintenance needs properly and follow up with maintenance concerns.To maintain a positive attitude about the hall and staffTo report for work promptly as scheduled or insure that someone will work for you if approved by supervisor. Arrive at work at least 5 minutes before scheduled shift.To be responsible for receiving, sorting and distribution of U.S. and campus mail to the residents of the building; checking out keys and key inventory; run errands; and provide other services as approved by University Housing.To be able to respond to emergency situations quickly. Mobility through the residence hall is essential.To be observant of and follow all safety and security measures while on duty.To assume other duties as assigned by University Housing.Accept responsibility for all procedures, policies, practices as found in the staff manual kept at the front desk as well as directive given by supervisor and University Housing staff.Foster/Knox and Crossing staff to be available to work during university break periods.Other duties as assigned. Employee Expectations: Must be a UCM student.Remain in good standing at all times with the University and University Housing (not on probation). At all times, adhere to Housing and University policies as outlined in the Student Handbook.Maintain a 2.0 grade point average, both cumulative and semester. Cannot be below 2.00 semesterly GPA 2 out of 3 semesters.Maintain positive role model behavior at all times on and off duty. Illegal and/or irresponsible off campus behavior may result in employment discipline of warning to termination pending severity and visibility.Students hired to work at the front desk must live in the UCM housing system.
SUPPLEMENTAL INFORMATION
CompensationMinimum wage for hours worked in pay period. A maximum of one hour per month for meetings. Pay is semi-monthly.
