What are the responsibilities and job description for the CIO Office Receptionist (Clerical) - IT position at University of Central Oklahoma?
Position Overview
The Office of Information Technology is seeking a motivated student employee to serve as the Front Desk Receptionist for the CIO Office. Successful candidate will have a positive, professional, and genuine customer service attitude. Will display excellence, integrity, reliability, and innovation as they solve problems, execute tasks and support the CIO Office suite. Responsible for performing job duties in accordance with the mission, vision, and values of the University of Central Oklahoma.
Hours per Week
The Office of Information Technology.
Department Specific Job Functions
Responsible for providing a high level of customer service to faculty, staff, and students and assisting staff with office operations. Typical duties may include but are not limited to typing, filing, answering telephones, customer service, scheduling appointments, and Microsoft Office experience.
Fall/Spring Semesters : All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.
Summer Semester : Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.
Enrollment Exception : If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact for more information.
Qualifications/Experience Required
Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.
The Office of Information Technology is seeking a motivated student employee to serve as the Front Desk Receptionist for the CIO Office. Successful candidate will have a positive, professional, and genuine customer service attitude. Will display excellence, integrity, reliability, and innovation as they solve problems, execute tasks and support the CIO Office suite. Responsible for performing job duties in accordance with the mission, vision, and values of the University of Central Oklahoma.
Hours per Week
- Up to 25 hours per week during regular business hours.
- Remote work not available.
The Office of Information Technology.
Department Specific Job Functions
Responsible for providing a high level of customer service to faculty, staff, and students and assisting staff with office operations. Typical duties may include but are not limited to typing, filing, answering telephones, customer service, scheduling appointments, and Microsoft Office experience.
- Greeting and directing visitors and directing them to the appropriate resource.
- Answering phones and relaying messages.
- Operate basic office equipment.
- Light personnel filing and database research.
- Setting up and cleaning up before and after OIT meetings.
- Assist with supply inventory.
- Manage the distribution of incoming/outgoing mail.
- Light cleaning.
- Other duties as assigned.
Fall/Spring Semesters : All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.
Summer Semester : Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.
Enrollment Exception : If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact for more information.
Qualifications/Experience Required
- Customer service experience.
- Excellent communication and organization skills.
- Good phone etiquette.
- MS Office experience.
- Comfortable in an office setting.
- Must work well with others.
- Ability to maintain professionalism and confidentiality at all times.
- Excellent written and oral communication skills.
- Sensitivity of intercultural communication.
- Great attitude with a strong desire to provide excellent customer service.
- Ability to multitask and make effective use of available time.
- Able to lift/carry up to 25 lbs.
- Detail oriented.
- Dependable.
- Punctual.
Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.
