FWSP Student Clerical - Academic Advisement

Description

Position Overview

This is a Federal Work Study Program (FWSP) funded position which will consist of performing computer and customer service related duties in an office setting. Typical duties may include but are not limited to: typing, filing, answering telephones, customer service, scheduling appointments, and Microsoft Office experience.

Hours per Week

20 (Monday - Friday, 8-5)

College/Department Overview

This position will report to Undergraduate Academic Advisement.

Department Specific Job Functions

This position will entail working with the Academic Advisement team very closely. Duties will include but are not limited to: typing, answering telephones, customer services, booking appointments, and troubleshooting customer concerns. Office software will include but is not limited to: Banner, OnBase, Microsoft Office, and Advisortrac 

Special Instructions for Applicants

• Please include 3 references and a cover letter introducing yourself.

Qualifications

Enrollment Requirements

Fall/Spring Semesters: All student employees must be enrolled at least half time to be eligible to work any UCO student position. Half time enrollment for Fall/Spring is considered 5 hours for graduates and 6 hours for undergraduates.  International students shall be enrolled full time to be eligible to work as a student worker. Full time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.

Summer Semester: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in Fall classes in order to work on campus, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position. 

Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact jobs@uco.edu for more information.

FWSP Requirements

In order to be considered for the Federal Work Study Program (FWSP), you must be approved for work study through the Office of Financial Aid & Scholarships, and you must accept your FWSP award in UConnect. Contact the Office of Financial Aid & Scholarships for assistance.

Please be aware, Summer FWSP is not included in the award for Fall/Spring FWSP. Summer FWSP is an individual application process.

Enrollment requirements for FWSP employment are the same each semester. Undergraduate FWSP students must be enrolled in a minimum of 6 credit hours, and Graduate FWSP students must be enrolled in a minimum of 5 credit hours.  If a student is enrolled in their final semester and the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of remaining credit hours needed to graduate and the anticipated graduation date) and submit the letter to Human Resources. Contact jobs@uco.edu for more information.

Qualifications/Experience Required

• Student must be approved for Work Study through the Office of Financial Aid & Scholarships for the appropriate semester
• Student must accept their Federal Work Study Program award offer in UConnect

Qualifications/Experience Preferred

• General office management 
• Good customer service
• Passion for helping others

Knowledge/Skills/Abilities

• Have sensitivity of intercultural communication
• Excellent written and oral communication skills
• Good interpersonal skills
• Detail oriented
• Trustworthy
• Dependable
• Punctual

Physical Demands

Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.

Salary : $7