Transfer Student Support Coordinator

Department

College Dean of Students in the College

About The Department

College Dean of Students

Job Summary

The Coordinator of Transfer Student Support is responsible for supporting the Assistant Director and Director of the Office of Transfer Student Support in the development and execution of strategies and programs meant to help transfer students transition to the College, thrive upon arrival, build community, and be successful in their curricular, co-curricular, and extra-curricular endeavors. The primary focus is on providing individualized support to students, problem solving, and serving as an advocate, connector, and guide for incoming and current transfer students. This role involves direct outreach and student support, coordinating with various university offices, and event and program planning and management.

Responsibilities

• Provides individualized and group support to transfer students and serves as a point of contact.
• Communicates regularly with students, connecting them to campus resources to help them transition to the College and University.
• Collaborates with academic advisers, college programming office, campus partners, and various offices across the College to build community and foster transfer student success.
• Assists in analyzing current data to identify transfer student needs.
• Assists in the annual credit evaluation process for incoming transfer students.
• Supports the evaluation of current efforts and programs to support transfer students.
• Tracks and reviews student records, ensuring accurate and up-to-date information for analysis.
• Collaborates with University offices, including College Academic Advising, the Office of College Community Standards, the College Center for Student Success, and the College Student Care and Support team, to promote student success.
• Participates in transfer student orientation activities and onboarding from point of admission, college orientation events, and weeks of welcome in autumn quarter.
• Participates in the development of trainings, workshops, and initiatives to enhance faculty and staff competencies in supporting transfer students.
• Regularly updates the Assistant Director, Director, and College leadership on transfer facing programs.
• Participates in meetings, committees, and other groups to communicate information regarding services, programs, and other opportunities for student support.
• Serves as coordinator on quarterly newsletters, regular email communications, and helps maintain and update transfer student related communications efforts.
• Participates in orientation and commencement activities each year as part of The College core programs.
• Solves problems in areas such as academic and administrative policy, student admissions, curriculum research and development, and budget development.
• Recommends process improvements for programs that relate to critical student-life improvement, including emergency management, accommodations for students with disabilities, and/or the administration of health care services and programs for students.
• Collaborates with academic divisions in educating students on safety issues. Interprets student disciplinary issues and prepares an annual university summary of disciplinary actions. Counsels students, parents, and staff in response to concerns, and handles complex situations including student crises.
• Performs other related work as needed.
  
  

Education:

Minimum Qualifications

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications:

Preferred Qualifications

Education:

• Bachelors degree in a related field.
• Master’s degree in a related field.
  
  

Experience:

• Minimum 2 years of work experience in a related job discipline.
• Background in student support services, advising, or related areas. Graduate work may be accepted.
• Working with student caseloads, prioritizing tasks, and flexibility.
  
  

Technical Skills Or Knowledge:

• Knowledge of college student development and event planning. Skilled with transfer student retention and success strategies and familiarity with university structures and functions.
• Knowledge of best practices in supporting transfer students.
• Understanding of intersectional identities and diverse student needs.
• Proficiency in Word, Excel, Outlook, and on-line organizational tools.
• Familiarity with Adobe graphic design/web development environments.
  
  

Preferred Competencies

• Strong verbal and written communication skills including excellent editing/proofreading.
• Handle multiple concurrent projects with competing priorities.
• Attention to detail and meeting deadlines.
• A focus on building relationships and community through programming.
• Work autonomously, taking initiative and utilizing strong problem-solving skills.
• Maintain confidentiality/discretion at all times.
• Handle stressful situations.
• Critical thinking skills.
• Attention to detail.
• Creativity.
  
  

Working Conditions

• Office environment.
• Some evening and weekend work.
• Fast-paced environment.
• Sit at a computer for 4-6 hours.
• Periodic walking to other campus locations.
  
  

Application Documents

• Resume/CV (required)
• Cover Letter, which is to include your interest in this position (required)
• References Contact Information (3)(required)
  
  

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Student Affairs & Services

Role Impact

Individual Contributor

Scheduled Weekly Hours

37.5

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Salary

FLSA Status

Exempt

Pay Range

$58,656.00 - $63,000.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.