Medical Assistant, Primary Care Clinic

Helen and Arthur E. Johnson Beth-El College of Nursing and Health Sciences

Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies!

Who We Are

The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking a Medical Assistant to join our team! UCCS offers a diverse and inclusive learning environment that fosters innovation, growth, and the holistic development of its students. The work location for this position is hybrid eligible, though fully remote will be considered. This position is Non-Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.

At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery—a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle.

Salary Range: $36,288 - $50,052 annually. Compensation will be commensurate upon experience and qualifications.

Benefits at a Glance

At UCCS, our employees are our most valued asset. We're proud to offer:

• Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.
• Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.
• Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options.
• Further Your Education: Avail nine waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.
• Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development.
• Want to know your total compensation? Use our calculator to get the complete picture!
  
  

Summary

This position is responsible for front desk operations, checking in patients, triaging acute care visits, assisting

providers with medical procedures, medical supply inventory, and collecting lab specimens.

Essential Functions

The duties and responsibilities of the position include, but are not limited to:

Front Office Duties

• Responsible for front office first impressions and building relationships with patients.
• Greet and log in patients arriving at the clinic.
• Perform general office duties at the front desk, such as answering telephones, registering and scheduling appointments for patients.
• Perform excellent customer service skills checking patients in and out using EMR (Electronic Medical Record) system and collecting and receiving payment for services.
• Call clients confirming appointments and checking eligibility.
• Record all information into the EMR system patient records.
• Other duties as assigned.
  
  

Back Office Duties

• Interview, measure vital signs, and enter information into the EMR for patients.
• Record patients' medical history, vital statistics and information such as test results in the EMR system.
• Obtain lab specimens, enter values into the EMR, and notify providers when results are received.
• Track abnormal labs and assist providers in contacting patients requiring follow-up care.
• Record and track medical supplies, ordering them if needed.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Stock medical provider treatment rooms with products and supplies at least once daily.
• Prepare and administer medications as directed by a provider.
• Give immunizations as outlined by clinic protocols.
• Assist providers with medication refills.
• Explain treatment procedures, medications, and providers' instructions to patients.
• Help providers with patients, handing them instruments and materials for performing tasks.
• Set up medical laboratory equipment.
• Clean and sterile instruments and dispose of contaminated supplies.
• Assist as a chaperone in assorted procedures as indicated.
• Place phone calls to patients with test results, referrals and future appointments.
• Assist providers with prior authorizations and referrals.
• Triage walk-in requests for appointments.
• Assist providers with medical emergencies when they arise in clinic.
• Work together with a provider in a care-team model that is responsible for health care for a panel of patients
• Other duties as assigned.
  
  

Tentative Search Timeline

• Priority will be given to applications submitted by: January 30, 2025.
• Potential first round interview dates: week of February 3, 2025.
• Potential start date: February 2025.
  
  

All employees of the University of Colorado Colorado Springs (UCCS) are required to complete training on policies and procedures administered by the Office of Institutional Equity (OIE), under the supervision of the Associate Vice Chancellor of Institutional Equity/Title IX Coordinator. Required training includes: understanding and reporting conduct prohibited by the sexual misconduct, protected class nondiscrimination, and conflicts of interest in cases of amorous relationships policies, related retaliation, and compliance with accommodations regarding disability, pregnancy or related conditions, and religion. All employees are also designated as “responsible employees” and are required to report conduct prohibited under these policies, and student disclosures of pregnancy or related conditions directly to the OIE and to provide OIE’s contact information to any student disclosing pregnancy or related conditions. More information is available at: Policies and Resolution Procedures | Office of Institutional Equity (uccs.edu).

Note: This job description outlines this role's general responsibilities, qualifications, and physical requirements at UCCS. It is not an exhaustive list of all required duties, responsibilities, and qualifications. The university reserves the right to modify, add, or remove duties and responsibilities as needed to meet the university's needs.

• Education: Must have a high school diploma or GED.
• Experience: Basic computer and telephone skills is required.
• Basic Life Support certification through the American Heart Association with card i-hand before start date, and current through sixty days of hire is required.
• Must have full-time experience as a Medical Assistant working in an outpatient setting.
• Position requires an Active Medical Assistant registration or certification such as:
• Registered Medical Assistant (RMA) and proof of current membership from American Medical Technologists (AMT), OR
• Certified Medical Assistant (CMA) and proof of current membership from American Association of Medical Assistants (AAMA), OR
• Certified Clinical Medical Assistant (CCMA) and proof of current membership from National Healthcareer Association (NHA), OR
• National Certified Medical Assistant (NCMA) and proof of current membership from National Certified Competency Testing (NCCT)
• Significant experience as a full-time Medical Assistant working in an outpatient setting is desired.
  
  

UCCS is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation

University Staff

Special Instructions to Applicants

Applications submitted by January 30, 2025, will receive full consideration. Applications submitted through email or surface mail will not be considered. Please apply at cu.edu/cu-careers (job #: 35945). Official transcripts will be required upon hire.

Job Category

Health Care

Primary Location

Colorado Springs

Department

C0001 -- Colorado Springs Campus

Schedule

Full-time

Posting Date

Jan 17, 2025

Unposting Date

Ongoing

Posting Contact Name

Ana Mullen

Posting Contact Email

amullen2@uccs.edu

Position Number

00003429