Clinical Coordinator I or II

Job Detail

• Job Title:

  Clinical Coordinator I or II

• Department:

  83060-Imaging Services Administration

• Location:

  Farmington

• FTE%:

  1

• Shift

  1st

• Search #:

  2025-1203

• Closing Date:

  04/21/2025

• Recruiter:

  O'Donnell, Lorin E.

Additional Links:

• This position is Benefit eligible; click here for an overview of available benefits.
• This position is covered by the UHP Bargaining Unit; click here to review the current UHP Contract.
• This position is in salary group UHP-8; click here to reveiw the current UHP Pay Plan.

Excellence, Teamwork, Leadership and Innovation. These are the values that define UConn Health, and we are looking for team members that share these same values. Our top-rated organization is looking to add a Clinical Coordinator 1 or 2 to our Radiology team. If you have a background in this field, as well as a passion for customer and patient experience, we want to hear from you.

Please see below for the differences between Clinical Coordinator 1 and Clinical Coordinator 2 positions.

*CLINICAL COORDINATOR 1 JOB DESCRIPTION*

PURPOSE OF CLASS:

At UConn Health, this class acts as a working lead in faculty practice, clinic or other clinical department.

SUPERVISION RECEIVED:

Receives general direction from an employee of higher rank.

EXAMPLES OF DUTIES:

• Plans unit workflow by setting physician's schedules in a computer and monitors changes, cancellations;

• Assures adequate staffing;

• Assures that patients are handled courteously and efficiently;

• Assists in conducting performance evaluations;

• Maintains unit procedures;

• Assists in hiring and training of office personnel;

• May make recommendations on the development of policies and standards;

• Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;

• May prepare reports and correspondence;

• Orders supplies;

• Aarranges for repair or medical and/or other equipment;

• Tracks payments to vendors;

• Performs duties of office staff as necessary;

• Acts for Clinical Manager in his/her absence;

• Performs related duties as required.

MINIMUM QUALIFICATIONS REQUIRED

KNOWLEDGE, SKILLS, ABILITIES:

• Considerable knowledge of the principles and practice of clinical office management;

• Knowledge of relevant agency policies and procedures;

• Knowledge of relevant State and Federal laws, statutes and regulations;

• Knowledge of billing systems and insurance regulations;

• Considerable interpersonal skills; oral and written communication skills; computer skills; mathematical skills;

• Ability to work under pressure deadlines;

• Some supervisory ability.

EDUCATION AND TRAINING:

GENERAL EXPERIENCE:

Four (4) years of relevant experience at a paraprofessional level in a clinical setting.

SUBSTITUTIONS ALLOWED:

College training may be substituted for the general experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years.

SPECIAL REQUIREMENT:

May be required to maintain certification and credentialing as a medical assistant.

PREFERRED QUALIFICATION:

Experience in a Radiology setting.

SCHEDULE: Full-time position, 40 hours per week, Monday - Friday, 8:00 am to 4:30 pm. Other shifts as needed.

WHY UCONN HEALTH

UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.

*CLINICAL COORDINATOR 2 JOB DESCRIPTION*

PURPOSE OF CLASS:

At UConn Health, this class is accountable for overseeing the daily operations of an outpatient clinic, assuring appropriate staffing, prioritizing work, maintaining provider schedules and other administrative duties to insure efficient patient care.

SUPERVISION RECEIVED:

Supervises administrative clinic personnel and other staff as assigned. May provide administrative supervision to clinical/technical personnel.

SUPERVISION EXERCISED:

Leads administrative personnel and other staff as assigned. May provide administrative supervision to clinical/technical personnel.

EXAMPLES OF DUTIES:

• Schedules, assigns, oversees and reviews the work of staff;

• Provides staff training and assistance

• Conducts performance evaluations;

• Determines priorities and plans unit work;

• Provides input to and maintains unit procedures;

• Develops or makes recommendations on the development of unit policies and standards;

• Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;

• May oversee off-site building management including daily operation needs of multiple specialties;

• Prepares reports and correspondence;

• Assures that patients are handled courteously and efficiently;

• Responds to patient complaints and evaluates root cause analysis;

• Arranges for repair of medical and/or other equipment;

• Acts for clinical practice manager in his/her absence;

• Performs related duties as required.

MINIMUM QUALIFICATIONS REQUIRED

KNOWLEDGE, SKILLS, ABILITIES:

• Considerable knowledge of office management and principles;

• Considerable knowledge of relevant State and Federal laws and regulations;

• Knowledge of accrediting agencies, such as JCAHO, guidelines;

• Knowledge of financial management;

• Considerable knowledge of billing systems and insurance regulations;

• Knowledge of healthcare delivery systems;

• Knowledge of systems/applications that impact the healthcare clinical delivery;

• Considerable interpersonal skills;

• Excellent computer skills and project management skills;

• Leadership skills;

• Ability to communicate effectively, both oral and written;

• Ability to problem solve and work under pressure deadlines;

• Excellent supervisory ability;

• Ability to apply quality improvement techniques;

• Ability to manage change;

• Ability to deal compassionately with patients and family members.

EDUCATION AND TRAINING:

GENERAL EXPERIENCE:

Six (6) years of administrative clinical experience or business-related field.

SUBSTITUTIONS ALLOWED:

Bachelor's degree in healthcare management, business administration or closely related field may be substituted for four (4) years of the general experience.

SPECIAL REQUIREMENT:

May be required to maintain certification and credentialing as a medical assistant.

PREFERRED QUALIFICATION:

Experience in a Radiology setting.

SCHEDULE: Full-time position, 40 hours per week, Monday - Friday, 8:00 am to 4:30 pm. Other shifts as needed.

WHY UCONN HEALTH

UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.