Assistant Director for Testing Services

Job no: 535190
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Executive/Director/Management
Department: 04011000 - SL-DISABILITY RESOURCE CENTER

Classification Title:

Assistant Director

Job Description:

Operations

• Responsible for the day-to-day operations of DRC Testing Services, to include management and administration of all accommodated exams.
• Develops and implements standards and guidelines for testing services with the Associate Director for Testing Services.
• Supervises the scheduling of 18,000 exams annually.
• Manages the Testing Office electronic database system.
• Communicates and problem-solves with students and instructors regarding exam scheduling and specific exam concerns.

Communication

• Consults and supports faculty on the facilitation of accommodated test.
• Collaborates with DRC staff to meet student testing needs and maintains knowledge and use of testing adaptive software and assistive technology.
• Serve as liaison with other departments on campus as well as external agencies to receive and disseminate information regarding testing services and other related office operations and collaborations including with academic departments and support services.
• Ensures the Testing Office has a current inventory of all items and communicates to the Associate Director for Testing Services when orders need to be fulfilled.

Collaboration

• Supervises Testing Coordinators. Responsible for weekly one-on-ones to ensure expectations are being met.
• Collaborates with Associate Director for training and onboarding of Testing Coordinators.
• Assists the Associate Director for Testing Services with student assistants when needed, especially the schedule to ensure maximum coverage in all locations during all testing hours.
• Ensures proper testing staff coverage throughout hours of operations.

Service

• Serves on departmental, divisional, and university-wide committees, task force. Serves as a liaison with other departments with the goal of supporting students with disabilities.
• Other duties as assigned.

Expected Salary:

$55,000

Minimum Requirements:

Master's degree in appropriate area of specialization and two years of appropriate experience or a bachelor's degree in appropriate areas of specialization and four years of experience.

Preferred Qualifications:

EDUCATION & TRAINING: Master’s degree in a related field of expertise (such as special education, business, or higher education); and four years of appropriate experience; or bachelor’s degree in a related field of expertise (such as education, business, or psychology) with at least five or more years of related and practical experience

EXPERIENCE:
- Experience working with students with physical, sensory, psychological, or learning disabilities

-Experience with high level customer service techniques and fundamentals.

KNOWLEDGE: Proficient in use of a Windows-based computer and Microsoft Office.

SKILLS
- Outstanding time management and organizational skills.
- Strong student support services skills.
- Effective professional written and oral communication skills.

- Ability to work with a broad constituency.

- Strong conflict management skills.

- Strong relationship building skills (faculty, staff, and student staff, etc.)

ABILITIES: None noted

PHYSICAL QUALIFICATIONS: None

OTHER QUALIFICATIONS: Strong work ethic and time management skills

Special Instructions to Applicants:

Work Hours:

- Monday through Friday, 8am to 5pm

- Occasional nighttime shadowing throughout the year
- Evening, early morning, and/or weekend work may be required during peak times

-One Saturday during Fall finals week

-One Saturday during Spring finals week

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required: No

Salary : $55,000