What are the responsibilities and job description for the Referral Coordinator | Surgery Business Services | Days position at University of Florida Health?
Job Family: Office and Clerical
Full/Part Time: Full Time
Shift/Days: Days - C1
FTE: 1.00
Department: Surgery Business Services
Organization: Jacksonville Physicians, Inc.
Overview
This position is responsible for processing referral requests for all providers practicing within the clinic module and ensuring that when needed, referral/authorization numbers are obtained for these services.Responsibilities
Attends Referral training class and various referral systemtraining classes within 1st month of employment. Attends andactively listens and participates in the regularly scheduledReferral Coordinator meeting. Remains current on referralpolicies and procedures, payer requirements and ManagedCare Matrix utilizing the various on-line resources. Processes referrals for services requested by Providers withinestablished guidelines. Obtains authorizations for referrals and schedulesappointments as appropriate and within required timeframes.Coordinates appointment date, time and location withpatients. Processes requests for additional referrals/authorizationswhen requested by providers. Assures referrals are maintained within appropriate networkor payer requirement. Communicates with all stakeholders, staff, providers, payersand patients as appropriate and per procedure. Documents required information into the appropriate systems. Provides a standard of excellence as it relates to customerservice for patients, staff members, and other customers.Qualifications
Experience Requirements: 2 years - Diagnosis and Procedural coding - preferred2 years - Experience in the field or in a related area - required2 years - Customer service - required2 years - Third party payers (insurance carriers) using commonly used concepts, practices andprocedures in the field - required Preferred Experience Computer experience - preferred Education High School Diploma or GED equivalent - required Certificate Medical Terminology - preferred Travel Up to 10% UFJPI IS AN EQUAL OPPORTUNITY EMPLOYER
