Salary : See Position Description
Location : Honolulu, HI
Job Type : Full-Time Permanent
Job Number : 2025-00132
Department : Information Technology Services System
Division : Technology Infrastructure
Opening Date : 01 / 23 / 2025
Closing Date : 2 / 14 / 2025 11 : 59 PM Hawaii
Position Number : : 0079758
Description
Title : Network Specialist
Position Number : 0079758
Hiring Unit : Information Technology Services / Technology Infrastructure
Location : UH System Offices, Manoa
Date Posted : January 23, 2025
Closing Date : February 14, 2024
Band : B / A
Salary :
Full Time / Part Time : Full-time
Month : 11-month
Temporary / Permanent : Permanent
Duties and Responsibilities (
- denotes essential functions) :
Pay Band B
Perform campus and system-wide network administration and support for data networking equipment encompassing, but not limited to routers, switches, wireless, and cabling infrastructures.Supports complex data, wireless, voice and video network projects for the Manoa and University's wide-area network.Facilitate discussions with technical and non-technical University personnel to determine their network requirements.Researches a wide variety of network issues and makes recommendations on the various options available to achieve project requirements.Plans, schedules and coordinates projects to ensure that milestones are met. Communicates status and provides recommendations to the supervisor.Designs, configures and installs equipment / cabling for system-wide, campus-wide, and local area network levels, including configuration of VLANS, VRF and OSPF routing.Coordinate, facilitate, and communicate any unscheduled / scheduled maintenance outages with peers, providers, partners, customers and ITS staff in a timely manner.Troubleshoot network hardware, software, and cabling problems to resolve operational issues and restore services.Performs preventive maintenance network analysis.Performs in-depth analysis of the information provided by monitoring tools, trouble ticket history, and applications to identify root cause of problem.Analyzes problems and decides on corrective action to take to resolve the problem, such as replacement of hardware, reconfiguration and / or installation of software, and / or recabling of the network, etc.Coordinate problem isolation and repair with IT peers in other departments, other campus system and network administrators, and outside vendors, such as technical personnel from service providers, or network equipment manufacturers.As a project manager, supervise and train students and staff working on data, voice, and wireless network projects.Perform proactive security measures encompassing, but not limited to maintenance of router, switch, and wireless infrastructure have the latest software.Assist with design, development, testing, maintaining, and documentation encompassing all networks, circuits, and devices.Assist with automating manual processes for maximum efficiency.Organize, create, and maintain various network documents and diagrams.Regularly monitors relevant forums where job related issues are announced and discussed to stay informed of related problems and issues. Also passes on technical comments and suggestions that may be beneficial to colleagues.Updates technical skills by attending seminars, classes and industry conferences.Investigates techniques and strategies utilized by other installations, especially higher education institutions, by participating in various professional organizations.Performs and maintains core VOIP and Telephony infrastructure.Other Duties as Assigned.Pay Band A
Troubleshoot data, voice, and video problems for the campus and system-wide area networks.Assists with the design, configuration and installation of equipment / cabling for system-wide, campus-wide, and local area network levels, including configuration of VLANS, VRF and OSPF routing.Identify, analyze, and resolve / troubleshoot network problems. Coordinate resolving issues with others & communicates status.Upgrade network equipment operating systems & perform preventive maintenance to keep systems working properly.Work on network projects as directed.Assist with design, development, testing & documentation of status reporting programs for gathering of performance measurements for planning.Assist with student scheduling.Assist with the supervision and training of student network technicians.Organize, create and maintain various network documents and diagrams.Inventory all network equipment received for Technology Infrastructure.Assist with the DNS and DHCP services, including IP address schemes for public and private networks.Keep abreast of latest developments and techniques.Monitor status / performance of network and services environment using monitoring tools & applications. Tools may be used to identify & / or resolve problems & to collect performance data for further analysis.Take proactive measures to troubleshoot and fix network abnormalities and / or initiate trouble call tickets to the appropriate parties as necessary.Perform campus and system-wide network administration and support for data networking equipment encompassing, but not limited to routers, switches, wireless access points, and cabling.Update technical skills by attending seminars, classes, and industry conferences.Supports complex data, voice and video network projects for campus and system wide-area networks.Assists with planning, scheduling, and coordinating projects to ensure that milestones are met.Other duties as assigned.Minimum Qualifications :
Pay Band B
Possession of a pertinent baccalaureate educational degree in Networking, ICS, MIS or Engineering and 5 years of progressively responsible professional information technology experience with responsibilities for Networking, of which 2 years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawaii broadband system; or any equivalent combination of education and / or professional work experience which provides the required education, knowledge, skills and abilities as indicated.Considerable working knowledge of TCP / IP network protocols, network standards, and network equipment configuration as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodologies.Considerable working knowledge and understanding of optical fiber theory, transmission principles, and networking concepts.Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluation, integrate, and implement practical and thorough solutions in an effective and timely manner.Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.Demonstrated ability to use network test equipment such as OTDR, Power Meter, Ethernet tester, etc.Demonstrated working experience managing and maintaining enterprise network architectures and infrastructures.Ability to work a variable work schedule and work outside normally scheduled work hours including day, night, weekend and / or holiday hours, as directed.Ability to travel to ITS managed sites for extended periods of time which may include non-regular work hours.Able to work in confined spaces and elevated locations.Ability to use power tool such as drill, impact driver, circular saw, etc.Pay Band A
Possession of a baccalaureate educational degree in Networking, ICS, MIS, or Engineering and 0 year(s) of progressively responsible professional information technology experience with responsibilities for N / A; or any equivalent combination of education and / or professional work experience which provides the required education, knowledge, skills and abilities as indicated.Functional knowledge of system administration and TCP / IP networks demonstrated by knowledge, understanding and ability to apply principles, concepts, methodology and terminology.Functional knowledge and understanding of technology, systems, hardware and software associated with system administration and TCP / IP networks.Demonstrated ability to recognize problems, identify possible causes and resolve routine problems in the area of system administration and TCP / IP networks.Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.Ability to work a variable work schedule and outside normally scheduled work hours including day, night, weekend and / or holiday hours, as directed or required.Ability to work in confined spaces and elevated locations.Ability to travel to ITS managed sites for extended periods of time which may include non-regular work hours.Desirable Qualifications :
Pay Band B
Able to lift 50 poundsExperience using Arista, Juniper, Cisco, and HPE platformsExperience working with EkinopsKnowledge of the University of Hawaii Manoa network infrastructureExperience using BGP, OSPF, VRFsPay Band A
Ability to lift 50 poundsKnowledge of the University of Hawaii at Manoa network infrastructureKnowledge of EIA / TIA design and wiring installation standardsKnowledge of routing protocolsTo Apply :
Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents.
Applicants must submit the following :
1) Cover Letter to the selection committee indicating what band you are applying for and your interest in the position and how the minimum and desirable qualifications are met
2) Resume
3) The names and contact information (telephone number and email addresses) of at least three (3) professional references
4) Copies of Educational Transcripts with confidential information redacted (i.e. social security number, date of birth, etc.)
Only one application required to be considered for both levels, preference will be given to Pay Band B qualified applicants. Official transcripts are required upon hire. Employment may be contingent on verification of credentials and other background information, including the completion of a criminal history check.
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Inquiries : 808)956-9098,
EEO, Clery Act, ADA
The University of Hawai'i is an and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran. For more information or inquiries regarding these policies, please refer to the following link :
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at : or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
Accommodation Request : The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link :
