Associate Vice Chancellor for Student Affairs/Enrollment Management (AVCSA) (0089516)

Title:                         Associate Vice Chancellor for Student Affairs/Enrollment Management (AVCSA)

Position Number:    0089516

Hiring Unit:              Student Affairs, Office of the Vice Chancellor

Location:                  UH HIlo

Date Posted:           March 14, 2025

Closing Date:          Continuous recruitment, review of applications will begin on or about April 7, 2025  

Employee Type:      Executive/Managerial (EM)

INTRODUCTION:

The Associate Vice Chancellor for Student Affairs/Enrollment Management (AVCSA) serves as a senior leader within the Division of Student Affairs at the University of Hawai‘i at Hilo, overseeing strategic enrollment management (SEM) and fostering an integrated approach to recruitment, retention, and student success.

This position provides leadership for the university’s admissions, financial aid, and registrar operations, supervising three director-level unit leads and ensuring these functions align with institutional priorities. The AVCSA serves as the strategic visionary and implementer of best practices in enrollment management, leveraging their comprehensive knowledge of all three areas to address the evolving needs of a diverse student body and enhance the university’s reputation locally, nationally, and internationally.

DUTIES AND RESPONSIBILITIES: 

Strategic Enrollment Management Planning & Leadership

Develop and implement a comprehensive enrollment management plan, integrating recruitment, retention, and graduation strategies aligned with institutional goals. Lead efforts to attract and support underrepresented populations, including Native Hawaiian, first-generation, international, transfer, and non-traditional students.

Partner with Academic Affairs, Athletics, and other divisions to create a seamless and supportive student experience from application through graduation. Ensure adherence to federal, state, and institutional policies governing admissions, financial aid, and records management.

Leverage in-depth understanding of admissions, financial aid, and registrar operations to inform and guide strategic initiatives.

Utilize robust data analysis, forecasting, and assessment to monitor trends, evaluate outcomes, and drive continuous improvement. Optimize the use of CRM systems and emerging technologies to enhance communication, engagement, and process efficiency.

 Operational Oversight and Administration

Supervise, support, and evaluate the directors of Admissions, Financial Aid, and Registrar operations, fostering a culture of innovation, accountability, and collaboration.

Oversee budget planning, resource allocation, and fiscal responsibility for enrollment management functions.

Provide leadership in the development, implementation, and assessment of enrollment policies and procedures.

Build and maintain relationships with external stakeholders, such as high schools, community colleges, and community organizations, to support recruitment and retention initiatives.

Campus Communication and Collaboration

Promote understanding and transparency regarding enrollment policies and strategies through regular communication with faculty, staff, and students.

Actively collaborate with governance bodies and campus stakeholders to align enrollment management efforts with broader institutional goals.

Represent the university and its enrollment management functions in system-wide committees, professional organizations, and external forums.

Other duties as assigned

MINIMUM QUALIFICATIONS

Master’s degree in student affairs, higher education administration, counseling, or a related field.

Five years of progressive leadership experience in enrollment management, including oversight of admissions, financial aid, or registrar operations.

Comprehensive knowledge of best practices in admissions, financial aid, and registrar functions.

Demonstrated expertise in strategic planning, assessment, and data-driven decision-making.

Experience in leading and managing complex operations and teams.

DESIRABLE QUALIFICATIONS:

Doctorate in student affairs, higher education administration, or a related discipline.

Senior-level experience in enrollment management, with a record of progressive responsibility.

Expertise in implementing and optimizing CRM systems and other technologies for enrollment management.

Successful track record in securing external funding to support enrollment initiatives.

Experience addressing unique challenges of varied student populations.

To Apply:  

Click on the “Apply” button on the top right corner of the screen to complete an application and attach each of the required documents.  A complete application must include:  (1) a cover letter explaining how each minimum and desirable qualification is met; (2) resume; (3) the names and addresses, email addresses and telephone numbers of three (3) current professional references; (4) transcript(s) showing degrees and course work appropriate to the position (copies are acceptable; however, official transcripts will be required prior to employment).  Please redact references to social security numbers and birth date on transcript copies. All requested documents become the property of the University of Hawaii and will not be returned. Incomplete applications will not be considered. Failure to submit all required documents and reference information shall deem an application to be incomplete.

NOTE: If you have not applied for a position before using NEOGOV, you will need to create an account.

Inquiries: Brian Wissman, wissman@hawaii.edu   

The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status.  For more information, visit:  https://www.hawaii.edu/offices/eeo/policies/

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
 
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
 
 Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/