Technical Services Specialist 3

Department: Technology Services & Support

Salary: 54,600 - 61,450

Description

Provides technical advice, assistance and training for application developers and junior technical services staff. Supports operating systems interfaces, database management, development languages and software packages and departmental computing equipment.

• Establishes and maintains databases, related structures, and the environmental infrastructure to support growth, improve performance, and implement enhancements.
• Provides technical support, consultation, and formal training to developers for database usage, database file design, data dictionary usage, application design and tuning, usage of in-house and vendor supplied utilities, and other technical assistance.
• Suggests, designs, codes, and supports in-house software to provide the interface between the database, applications, and layered products; to provide the environmental infrastructure; to implement security; and, to automate internal task.
• Assists in the development and enforcement of application-development and data-management standards.
• Installs, upgrades, and maintains related software products; assists in the evaluation of same.
• Assists in establishing procedures, and performs database backups and recovery, as well as offsite disaster recovery.
• Monitors databases, applications, and system usage; collects statistics to support database and application tuning, and capacity planning.
• Assists in trouble shooting and resolving database and related software problems.
• Assists in training lower-level technical specialists.
• Provides workstation and PC support for internal staff.
• Assists in the identification and evaluation of new technologies.
• Performs other job-related duties as required.
  
  

MQ: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed.

Requires a minimum of three (3) years of directly job-related experience.

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The policy of the University of Houston-System and its universities is to ensure equal opportunity in all its educational programs and activities, and all terms and conditions of employment without regard to age, race, color, disability, religion, national origin, ethnicity, military status, genetic information, sex (including gender and pregnancy), sexual orientation, gender identity or status, or gender expression, except where such a distinction is required by law.