What are the responsibilities and job description for the Principal Trainer - IS Education position at University of Illinois Hospital and Health Sciences System?
Principal Trainer - IS Education
Hiring Department : Information Services
Location : Chicago, IL USA
Requisition ID : 1029180
FTE : 1
Work Schedule : Days : M-F
Shift : Days
of Positions : 1
Workplace Type : Hybrid
Posting Close Date : 1 / 30 / 2025
Salary Range (commensurate with experience) : $65,000-$71,000
About the University of Illinois Hospital & Health Sciences System (UI Health)
The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes the seven UIC health science colleges : the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity. Learn more :
Benefits eligible positions include a comprehensive benefits package which offers : Health, Dental, Vision, Life, Disability & AD&D insurance; a defined benefit pension plan; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.
Position Summary
Reporting to the Manager of IS Education, the Training and Development Specialist I (Principal Trainer - IS Education) delivers learning and organizational development interventions to effectively on-board, train, coach, and measure performance of staff in meeting established organizational goals. Work is focused on developing and delivering systems, workflow and technology training to employees and physicians who use the Electronic Health Record system, specifically Epic and other clinical / reporting systems or technologies on an on-going basis, as well as consulting with staff to provide systems or technology training services to access, revenue, clinical, lab, pharmacy and ambulatory staff.
Duties & Responsibilities
- Identifies development needs within the organization based on requests, ongoing needs assessments, and other indicators such as employee opinion, data or system upgrades. Determines and communicates appropriate intervention based on results of needs assessment.
- Designs and delivers role and skill-based training to a wide range of audiences, up to and including senior executives, as well as small and large groups.
- Develops and maintains training materials, communication tools, videos and eLearning materials available through a variety of sources. Keeps contents up-to-date in a timely manner to ensure employees have most current information.
- Participates in the delivery and content development of organization-wide Epic EMR and other systems and technology training programs including, but not limited to, program design, workflow documentation, curriculum development, and maintenance of training or communication materials in compliance with regulatory requirements, system changes or optimizations, and ongoing quality improvement initiatives.
- Manages pre-and post-learning activities, communications and materials. Provides support to end users and addresses questions or problems as needed.
- Measures and reports on training and system analytics such as attendance, course completion, assessment scores and learning impact, among other things such as system usage rates.
- Continuously updates programs based on feedback.
- Identifies system change management needs via requests, ongoing needs assessment and other indicators such as employee opinion, system metrics or system updates. With support from others, determines and designs development interventions in response to identified needs. Communicates and implements appropriate interventions based on results of needs assessment.
- Consults with leaders on system issues impacting individual, departmental, and organizations performance. With support from others, designs and delivers customized system development interventions to address issues.
- Consults with business partners, delivers individual and team coaching for staff. Exercises independent judgment to address specific issues that require risk assessment in line with organizational system objectives, goals, or policies.
- Works with various teams in the organization to identify, investigate and resolve system concerns and issues.
- Maintains training systems as appropriate including Learning Management System, training-related EMR systems, training repositories including SharePoint and others as needed.
- Successfully complete manager identified, required system training and certifications needed to support assigned applications within communicated timeframes.
- Assists with various special projects and other duties as requested.
Minimum Qualifications
credit for college training leading to a major or concentration in education or other fields related to training and development such as human resource administration or business administration or closely related fields
30 semester hours equals 12 months
Bachelor's Degree equals 3 years (36 months)
1 A Master's degree in education or other fields closely related to training and development (such as human resource administration or business administration) or a Master's degree with a concentration in these fields may be substituted for one year of such experience.
Preferred Knowledge and Skills
To Apply : For fullest consideration click on the Apply Now button, please fully complete all sections of the onlineapplication including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.
Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and / or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment / misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation
Salary : $65,000 - $71,000
