Senior Director Emergency Services (CDU/Sickle Cell)

Position Summary:

The Senior Director, Emergency Services, CDU & Sickle Cell is a leadership position that provides direct/indirect strategic and operational oversight, budgetary stewardship, regulatory compliance, and administrative support for the divisions of Emergency Services, CDU & Sickle Cell within the University of Illinois Hospital & Health Sciences System. Establishes relationships and partnerships with the staff, nurse leaders, departmental representatives, collaborating physicians, medical directors, department heads, Chief Medical Officers, and organizational leaders to improve the integration of the Emergency Services, CDU & Sickle Cell across the healthcare continuum. Enhances physician alignment, and ongoing physician relations with respect to clinical services to increase quality, safety, and service while managing clinical programs to improve cost and care delivery. The Senior Director, of Emergency Services, CDU & Sickle Cell, will oversee nursing practice.

Duties & Responsibilities

• Provides expertise in generating complex data reports from clinical, administrative and financial databases with an added ability to transform data into actionable insights and recommendations for improvements in operations within the department and throughout the organization. Responsible to assesses, develop and implement sustainable nursing systems; focused on evolving patient care delivery models, nursing impact in hospital operations.
• Standardizing human resource processes, fiscal responsibility in nursing, and implement solutions for efficiency and improved employee / patient satisfaction in nursing.
• Serve as an authority, provide expertise, and perform highly specialized work assignments in the areas of computer science, information science, nursing and informatics theory related to nursing practice, education, administration, and research – in collaboration with other operational specialists.
• Plan and execute complex projects related to but not limited to: operational efficiency, nursing workforce optimization, nursing productivity and technology solutions in healthcare.
• Serve as a Healthcare Operations ‘consultant’; Translating operational information between nursing at all levels and systems engineers, analysts or designers using a variety of techniques focused on improving outcomes.
• Transforms data into actionable insights and creates solutions or recommendations based on identifying organizational inefficiencies in structure and process. Identify, collect analyze and summarize data and has an aptitude for automating operational tasks. Provides expertise to acquire, manage, analyze and generate complex data reports from clinical, administrative, financial databases with the outcome of improving operational outcomes. Develop strategies, policies or procedures for improving Healthcare Operations applied to clinical practice, administration, education or research.
• Collaborates with leaders, clinicians, nurses, and multidisciplinary teams to understand clinical and operational workflows, to assist in operational improvements. Decrease/eliminate inefficiencies around hiring process, develop leadership toolkits and templates for increased standardization.
• Keep abreast of relevant legislation, rules, regulations, tools, procedures, technical specifications and developments in the field of Healthcare Operations. Act as a liaison with Nursing Operational leaders throughout the state and nationwide.
• Evaluates effects of system interventions for individuals and populations of patients/clients for clinical effectiveness, patient responses, efficiency, cost effectiveness, customer satisfaction and ethical considerations
• Represent Patient Care Services on various committees or teams related to Healthcare Operations.
• Liaison for finance and HR for nursing budgeting and management. Plans, strategizes and leads Hospital's HR-related preparations and