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Program Manager, Pre-Service and In-Service Training - School of Social Work

University of Illinois
Urbana, IL Full Time
POSTED ON 2/15/2025
AVAILABLE BEFORE 5/14/2025

Program Manager - Pre-Service and In-Service Training

Office of Workforce Development, School of Social Work

Located Statewide in Illinois

Position Summary :

Assist the Associate Director of the Pre-Service andIn-Service Program with overseeing and implementing the daily programmaticoperations, design, and delivery of pre-service and in-service trainings. Thisincludes the direct supervision and oversight of Training and LearningFacilitators, and Senior Training and Learning Facilitators (Trainers).

Duties & Responsibilities

  • Serve as a program liaison with DCFS, private agency management, and the Office of Learning and Professional Development. Serve on the administrative team of the Pre-Service and In-Service Program and manage operational tasks for a team of Pre-Service and In-Service trainers. Assist the Associate Director with evaluating operational efficiency and effectiveness, curriculum design, making recommendations for change, and implementing approved recommendations. May serve as a trainer and a facilitator for Foundation classes, In-service standalone classes, and special cohorts.
  • Provide direct supervision and training to Trainers. Provide programmatic oversight, leadership, training, and

supervision as needed. Ensure the program meets obligatedprogram deliverables and expectations by assisting the Associate Director withthe annual regional and statewide planning and implementation of preservice andin-service training for child welfare specialist professionals. Report toAssociate Director on all programmatic deliverables, development of trainingstaff, and evaluative measures and outcomes related to trainingevents, use of trainers, and outcomes of deliverables.

  • Promote team quality assurance. This includes ensuring team quality improvement, overseeing orientation and professional development for Trainers, calculating, analyzing, and evaluating outcome and efficacy data, and overseeing the collection of outcome and efficacy data. Offer feedback and training from quarterly observation results. Support the Associate Director with composing program protocols, procedures, and
  • managementreports.

  • Assist the Illinois Department of Children and Family Services, along with its partners from private child welfare agencies, in the development and approval of the annual statewide training schedule. Identify, manage, and support pre-service and in-service training within the Department by establishing intra-agency and inter-agency linkages, including various committees, work groups, and advisory councils. Collaborate and assist in the receipt and administrative review and approval of statewide pre-service and in-service training requests. Collaborate in the administration, evaluation, and quality assurance of all approved pre-service and in-service programs and courses. Participate in local agency meetings.
  • Minimum Qualifications

    Master's degree from an accredited college or universityin Social Work or a related field, which may be psychology, education, humanservices, humanities, and / or a field of the social sciences or other relateddirect or indirect service practice. Professional experience of five or moreyears in public or child welfare services, with two or more years of supervisoryexperience which included oversight of staff development.

    Preferred Qualifications

    Three or more years of experience conducting training ina public or private child welfare specialists training program. Licensed Direct Service ChildWelfare Employee (CWEL) under DCFS Rule, Part 412.

    Knowledge, Skills, and Abilities

    Business, planning, organizing, decision-making, andproblem-solving skills. Strong time management, organizational, and communicationskills. Ability to complete multiple tasks and a high volume of work within asetting of frequently competing priorities. Mature, professional attitude andappearance. Openness to continuing professional growth, learning, and enhancementof professional skills. Ability to meet deadlines while producing high-qualitydeliverables. Leadership of multiple staff in a high-paced, multi-locationenvironment. Understanding of Child Welfare organizational related issues andculture. Understanding of Adult Learning, as well as professionaldevelopment techniques and methodologies. A basic understanding of the populationserved by child welfare services, and the roles and duties of child welfarestaff.

    PHYSICAL DEMANDS / WORKING CONDITIONS

    Travel Required.

    Appointment Information

    This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The expected start date is as soon as possible after the search closes. The budgeted salary range for the position is $69,000-$76,000.Salary is competitive and commensurate with qualifications and experience,while also considering internal equity. Hybrid work options may be availablefor this position with the ability to be on-site as needed per the University'sWorkplace Flexibility policy. Sponsorship for work authorization is notavailable for this position.

    Application Procedures & Deadline Information

    Applications must be received by 6 : 00 pm (Central Time) on February 28,2025 (extended). Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through https : / / jobs.illinois.edu will not be considered. Applicants should submit a resume, cover letter, andnames and contact information for three professional references. For further information about this specific position, please contact SW-HR@illinois.edu . For questions regarding the application process, please contact 217-333-2137.

    The University of Illinois System is an equal opportunity employer, including but not limited to disability and / or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment / misconduct disclosures, and employment eligibility review through E-Verify.

    Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and / or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.

    Requisition ID : 1028319

    Job Category : Education & Student Services

    Apply at : https : / / jobs.illinois.edu

    Salary : $69,000 - $76,000

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